Master Scheduler

009 Plexus Deutschland GmbH; Penang; On-site; MYR 36,000 - 50,000; Full time

Job summary

A leading global company is seeking a dedicated individual to coordinate customer expectations with organizational goals in Penang. This role involves creating and maintaining production schedules to enhance customer satisfaction, resolving challenges, and requiring a Bachelor's degree with strong communication and organizational abilities. Join a team innovatively creating end-to-end solutions in a dynamic environment.

Qualifications

• Requires a Bachelor's degree with ideally 0-2 years of experience.
• Self-motivated, good organizational and communication skills.
• Proficient in Google Workspace and Microsoft Office applications.

Responsibilities

• Coordinate customer expectations with organizational objectives.
• Maintain a feasible Master Production Schedule.
• Resolve challenges while ensuring Customer Service Excellence.

Skills

Self-motivated

Good communication skills

Organizational skills

Troubleshooting skills

Education

Bachelor's degree

Tools

Google Workspace

Microsoft Excel

MRP/ERP systems

Job description

Purpose Statement: In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.

Key Job Accountabilities:

• Customer demand receipt and order acknowledgment.
• Creation of what-if scenarios to simulate demand change impact.
• Create and maintain a feasible Master Production Schedule, and liaise with Production Planning to execute a plan which results in product shipping on-time.
• Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.
• Able to resolve challenges through detailed instruction, policy and procedures.

Education/Experience Qualifications:

• Requires a Bachelor's degree. Typically requires 0-2 years of related experience.

Other Qualifications:

• Employee must be self-motivated with the ability to work independently and in a team environment.
• Employee must possess good written and oral communication, organizational and troubleshooting skills.
• The ability to take a proactive approach, and take ownership for all activities related to the success of the Focus Factory in order to ensure successful operations.
• Employee must work safely at all times and maintain confidentiality of all company and customer information.
• Must have computer experience with Google Workspace or Microsoft Word, Microsoft Excel, and the ability to learn Plexus Data Collection and MRP/ERP systems.
• General office equipment and materials.

Physical Requirements:

• N/A

Travel Requirements:

• Less than 40%

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 19,000, providing global Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing, and Aftermarket Services. Plexus is an industry leader that specializes in serving customers with complex products used in demanding regulatory environments. With a culture built around innovation and customer service, Plexus’ teams create customized end-to-end solutions to assure the realization of the most intricate products.

We help our customers realize their most visionary ideas, and we’re dedicated to doing our work with innovation, integrity and Customer Service Excellence.