Marketing Support Executive (6-months)

Zurich; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to support sales operations. In this role, you will provide vital support to sales and distribution teams, ensuring they have accurate data to monitor performance and meet compliance standards. You will engage in tasks such as developing management information, assisting with project documentation, and resolving operational queries. This position is ideal for someone with a background in the insurance industry who is eager to contribute to high-quality customer service and operational excellence. Join a dynamic team where your skills will directly impact sales performance and customer satisfaction.

Qualifications

• 2-3 years of experience in an administrative role, preferably in insurance.
• Strong analytical skills and customer service orientation.

Responsibilities

• Support sales and distribution teams with accurate data and compliance.
• Develop management information and assist with project documentation.

Skills

Data Analysis

Customer Service

Project Management

Compliance Knowledge

Education

Bachelor's Degree

Job description

Job Summary

Provide support to the sales and distribution teams in relation to activities for which Sales Operations is responsible. Ensure the business areas have accurate data on which to monitor and improve sales performance, meet compliance and governance requirements, execute the liaison between field and internal areas in order to deliver high levels of customer service and ensure effective sales performance.

Key Accountabilities:

1. Develop, improve, produce and distribute management information including the production of ad hoc requests ensuring accuracy at all times.
2. Support distributor remuneration, implementation of sales initiatives, networks, events and systems.
3. Support research/analysis around potential business development opportunities.
4. Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
5. Resolve operational customer/distributor (or other partner) management activities (e.g. remuneration, sales initiatives, event management, cross-selling), ensuring an efficient and high-quality service is extended to all internal and external customers.
6. Assist internal and external customers with questions about the organization’s products and/or services.
7. Review, analyze, report and implement Governance and Compliance requirements.

Job Requirements:

1. Preferably someone from the insurance industry.
2. Minimum 2 to 3 years of experience working in an administrative role.