Marketing Support Executive (6-months)

Zurich; Kuala Lumpur; On-site; MYR 35,000 - 50,000; Full time

Job summary

A leading company in the insurance industry is looking for a Sales Operations Support professional in Kuala Lumpur. The role revolves around ensuring effective sales performance through data management, compliance monitoring, and excellent customer service. The ideal candidate will have prior experience in administration, preferably within the insurance sector, and be committed to maintaining high standards of service.

Qualifications

• Minimum 2 to 3 years of experience in an administrative role.
• Experience in the insurance industry is preferred.

Responsibilities

• Support sales operations with accurate data management.
• Assist in the implementation of sales initiatives and events.
• Resolve customer management activities ensuring high-quality service.

Skills

Data Management

Customer Service

Compliance Monitoring

Job description

Job Summary

• Provide support to the sales and distribution teams in relation to activities for which Sales Operations is responsible.
• Ensure the business areas have accurate data on which to monitor and improve sales performance, meet compliance and governance requirements, execute the liaison between field and internal areas in order to deliver high levels of customer service and ensure effective sales performance.

Key Accountabilities:

• Develop, improve, produce and distribute management information including the production of ad hoc requests ensuring accuracy at all times.
• Support distributor remuneration, implementation of sales initiatives, networks, events and systems.
• Support research/analysis around potential business development opportunities.
• Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
• Resolve operational customer/distributor (or other partner) management activities (e.g. remuneration, sales initiatives, event management, cross-selling), ensuring an efficient and high-quality service is extended to all internal and external customers.
• Assists internal and external customers with questions about the organization´s products and/or services.
• Review, analyze, report and implement Governance and Compliance requirements.

Job Requirements:

• Preferably someone from insurance industry.
• Minimum 2 to 3 years of experience working in administrative role.