Marketing Specialist - Tawau

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

Zurich 56 Company Ltd is seeking a sales professional to drive growth through effective customer relationship management and service enhancement. Responsibilities include managing processes, providing training, and technical advice to clients. Candidates should have a high school diploma or equivalent and be familiar with sales techniques in the insurance sector.

Qualifications

• High School Diploma or Equivalent and 1+ years of sales experience.
• Knowledge of sales principles and terminology.
• Ability to be licensed to sell insurance.

Responsibilities

• Manage daily processes to achieve objectives.
• Develop and maintain customer relationships.
• Provide training and technical advice.

Skills

Sales techniques

Knowledge of insurance industry

Customer service

Technical advice

Education

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice

Tools

Microsoft Office

Job description

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To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Job Qualifications Required:

• High School Diploma or Equivalent and 1 or more years of experience in the Sales area
• OR Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience in the Sales area
• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required

Preferred:

• 2 or more years of sales experience
• Experience analyzing financial statements

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!