Marketing Specialist - Bancassurance

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A multinational insurance company in Kuala Lumpur is seeking an individual to drive growth and profitability in assigned products. The role involves managing daily processes, analyzing customer needs, and providing training on products and services. The ideal candidate should excel in negotiation and relationship management. This position offers opportunities for career growth and development.

Qualifications

• Experience in risk selection and pricing.
• Strong negotiation skills.
• Ability to develop and maintain customer relationships.

Responsibilities

• Manage daily work processes to achieve objectives.
• Analyze needs and improve customer service.
• Lead defined scope projects.

Job description

Overview

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!