Marketing Specialist

Zurich; Kuala Lumpur; Remote; MYR 80,000 - 110,000; Full time

Job summary

Zurich is looking for a talented professional to drive growth and profitability through effective risk selection, sales, and customer service. This full-time position will involve managing daily processes, developing customer relationships, and leading projects to improve service quality.

Qualifications

• Experience in managing customer relationships and operational objectives.
• Ability to analyze needs and recommend process improvements.
• Skills in leading defined scope projects.

Responsibilities

• Manage daily work processes to achieve strategic objectives.
• Analyze needs and recommend alternatives for improvements.
• Develop and maintain profitable relationships with customers.
• Provide training and technical advice to customers.

Job description

Job Summary: To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities:

1. Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
2. Analyze needs, develop and recommend alternatives for improvements to processes, customer service, or products.
3. Lead short-term (3 to 9 months), defined scope projects.
4. Develop and maintain profitable relationships with new and existing customers.
5. Assist customers with loss prevention meetings, claims issues, and product training.
6. Provide training to customers and Strategic Business Unit personnel on products and services.
7. Provide technical advice that enables a customer to solve a problem or improve their business.
8. Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
9. Anticipate customer needs, monitor trends, and recommend changes.
10. Resolve technical issues within the function or unit.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We focus on positives and ask, "What can go right?"

We value our employees' experience and knowledge, offering a wide range of opportunities across business areas for career growth.

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur, MY - Remote Work

Remote working: Yes

Schedule: Full Time

Recruiter name: Taren Kaur

Closing date: [Not specified]