Marketing Specialist

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance provider in Kuala Lumpur is seeking candidates to drive growth and profitability through effective risk selection, pricing, and customer relationship management. The ideal applicant will actively manage daily processes, analyze customer needs for product improvements, and lead short-term projects. This role emphasizes building strong customer relationships and providing expert advice to enhance business outcomes.

Qualifications

• Experience in risk selection, pricing, negotiation.
• Strong analytical skills for process improvements.
• Ability to maintain customer relationships.

Responsibilities

• Manage daily work processes for operational objectives.
• Analyze needs and recommend product improvements.
• Lead defined scope projects within 3 to 9 months.

Job description

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!