Marketing Ops - Shopee Food

Shopee; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading eCommerce platform in Kuala Lumpur is looking for a Marketing Operations Associate to handle operational aspects of marketing. This includes managing in-app promotional features and coordinating with stakeholders. Ideal candidates should have at least a diploma, excellent English skills, and experience in eCommerce marketing. Flexibility for shift work is essential. Join a dynamic team and contribute to exciting marketing campaigns.

Qualifications

• Ability to adapt to shift hours, both long-term night shifts and work schedules.
• Willing to be hands-on with strong executional abilities.
• Independent and self-motivated with ownership of projects.

Responsibilities

• Handle operational aspects of marketing including voucher setup and communication management.
• Manage in-app promotional features like flash sales and in-app ads.
• Coordinate with stakeholders to ensure accurate campaign execution.

Skills

Excellent command of English

Experience in eCommerce marketing

Critical thinking

Problem-solving skills

Adaptability to shift hours

Education

Diploma in any field

Bachelor's degree

Job description

Responsibilities

• Handle operational aspects of marketing, including but not limited to voucher setup, communication channel management, homepage assets, and knowledge bank updates.
• Manage and configure in-app promotional and educational features such as flash sales, livestreams, in-app ads setup and more on a daily basis.
• Support and coordinate with internal teams on tasks like voucher creation, microsite setup, and other content management configurations.
• Conduct in-depth studies on in-app assets and communication channels’ performances.
• Liaise with Regional and local product managers to report and follow up on bugs and system issues.
• Coordinate with multiple stakeholders across departments to ensure campaign accuracy and timely execution.
• Ensure smooth rollout of marketing efforts including online campaigns, livestream events, and partnerships.

Requirements

• At least a Diploma in any field is required, Bachelor's degree preferred.
• Excellent command of English (mandatory).
• Ability to adapt to shift hours, both long-term night shifts and work schedules in which employees change or rotate shifts.
• Experience in eCommerce marketing and/or campaign management would be a plus.
• Willing to be hands-on with strong executional abilities.
• Critical thinking and problem-solving skills.
• Proactive with a knack for getting things done.
• Practical judgment concerning everyday matters is highly essential coupled with critical thinking and problem-solving skills.
• Independent and self-motivated, with good end-to-end ownership of projects. Open to taking on new and ambiguous projects.
• Able to multitask and prioritize under pressure.
• Thorough, attentive to details, highly proactive, resourceful, logical, critical thinker, has a growth mindset, team player, reliable and more importantly, someone who enjoys working in a fast-paced environment.