Marketing Operations Executive

Signify; Shah Alam; On-site; MYR 80,000 - 140,000; Full time

Benefits offered by this job

Healthcare benefits

Professional development

Job summary

Signify is seeking a detail-oriented Product Marketing Operations professional to join the SEA Marketing & Commercial Excellence team. The role focuses on product administration, ETO processing, forecast management, and pricing logistics across multiple markets.

The ideal candidate will be process-driven, organized, and capable of managing transactional tasks across product setup, pricing systems, and operational workflows, contributing to streamlined master data and pricing accuracy.

Qualifications

• Bachelor’s degree in business, marketing or related field.
• 2–3 years in product administration or pricing operations.
• Experience with ERP/PRM/pricing tools (SAP, Vistex, CPQ).
• Proficiency in SAP Analytics Cloud (SAC) or similar.
• Strong Excel skills and attention to detail.
• Strong communication and stakeholder management.

Responsibilities

• Validate SKU data and maintain product master data in SAP.
• Submit and track 12NC activations (PRT) with country teams.
• Manage PIPO: audit SKU records and databases for accuracy.
• Receive and validate ETO requests; track approvals and logs.
• Activate ETO 12NCs via PRT and configure pricing on approval.
• Execute monthly/quarterly QxP uploads; fix pricing discrepancies.
• Configure pricing tiers in Vistex and SAP; assist CPQ standardization.
• Support NPI ramp-up by coordinating sample activation and demo box requests.
• Maintain CLP setup and lifecycle documentation.
• Follow SOPs and identify process improvements.

Skills

Data analysis

Excel skills

Stakeholder management

Process oriented

Attention to detail

Education

Bachelor's degree

Tools

SAP

Vistex

CPQ

SAC

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

Job Summary

More about the role

A detail-oriented Product Marketing Operations professional to join the Marketing & Commercial Excellence team for SEA. This hands-on role sits within the Product Marketing Data Operations and focuses on five core domains: product administration (I2NC), ETO processing, forecast management (QxP), and product samples/demo box logistics, pricing management. The ideal candidate is process-driven, organized, and comfortable managing transactional tasks across product setup, pricing systems, and operational workflows.

Key Areas of Responsibility

• Validate data integrity and completeness of SKU setup prior to activation submission, and maintain accurate product master data in SAP across all trade channels and markets.
• Submit and track PRT requests for new 12NC activations through to completion, ensuring synchronized product setup with country sales and operations teams.
• Manage the full PIPO process — maintain, prune, and audit SKU records and commercial databases to ensure ongoing product master data accuracy.
• Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and elevate overdue items to relevant stakeholders.
• Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.
• Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and escalation discrepancies to commercial teams.
• Configure and maintain pricing tiers in Vistex and SAP — covering List Price, SRP, Customer Net Price, and Promotional Price — based on instructions from Pricing and Commercial teams, and support CPQ quotation standardization tasks.
• Support NPI ramp-up by coordinating commercial sample activation and managing demo box requests, including raising sample forms, tracking fulfilment, and liaising with supply chain for timely delivery.
• Maintain CLP (product lifecycle positioning) setup and related documentation to ensure accurate lifecycle tracking across the portfolio.
• Follow established SOPs across all operational tasks and proactively identify process improvements to increase accuracy, reduce turnaround time, and strengthen cross-functional coordination

Critical Experiences

• Bachelor’s degree in business administration, Marketing, or a related field, providing foundational knowledge in commercial operations and data analysis.
• 2-3 years’ experience in product administration, commercial operations, or pricing operations (company/product master data exposure preferred).
• Hands-on experience with ERP/PRM/ pricing tools (SAP, Vistex, CPQ or equivalent).
• Proficiency certification in sales analytics tools or platforms such as SAP Analytics Cloud (SAC), C4C, or equivalent is essential to effectively manage reporting and data-driven decision-making processes.
• Strong Excel skills and attention to detail.
• Good communication and stakeholder management skills.
• Process-oriented mindset and ability to work in a fast-paced environment.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way.

We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas.

With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.