Marketing Operations Associate

2X; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A dynamic technology firm in Kuala Lumpur is seeking a Marketing Operations Associate to support the marketing team with operational activities. The role involves managing marketing tools and assisting with various marketing tasks. Ideal candidates should have attention to detail, relevant education in IT or Engineering, and a strong interest in digital marketing. This position is suitable for recent graduates or those with minimal experience.

Qualifications

• 0–1 years of relevant work experience or education.
• Comfortable with large repetition of defined tasks.
• Demonstrated interest in continued skills development.

Responsibilities

• Provide operational support across various marketing tools.
• Assist in executing marketing activities and maintaining databases.
• Participate in operational improvement sessions.

Skills

Attention to detail

Proficiency in Microsoft Office Suite

Problem-solving skills

Interest in digital marketing

Education

Relevant education in Information Technology or Engineering

Tools

CRM software

CMS software

Marketing Automation tools (e.g., Marketo, Salesforce)

Job description

Group Company: 2X Malaysia

Designation: Marketing Operations Associate

Office Location: Kuala Lumpur Kuala Lumpur (Office)

Position description: The Marketing Operations Associate serves as the backbone of a marketing team, perform tactical and operational activities across different marketing tools to support marketing team in delivering business goals.

Primary Responsibilities

• Provide tactical operational support and execution across a variety of marketing tools, systems, and processes such as website CMS, Marketing Automation, CRM databases, and Analytics & Reporting tools.
• Assist in the execution of marketing activities ranging from website publishing and maintenance, updating customer databases, and management of content repositories.
• Daily processing of ad-hoc operational requests based on specific workflows.
• Supporting other workflow processes related to requests for data, information, and insights.
• Participate in operational improvement sessions with team leads and senior management.
  
  

What do you need to succeed?

• 0–1-year relevant work experience or education in fields of Information Technology and Engineering.
• Detailed-oriented, methodical and prefers a structured way of getting things done.
• Comfortable with large repetition of defined tasks, but also excited to take on a variety of dynamic work.
• Proficiency in Windows, Microsoft Office Suite; comfort working in Excel.
• Able to consistently meet deadlines and problem-solve with strong attention to detail.
• Demonstrated interest in continued skills development, especially around digital marketing, data analytics, and technology tools.
• Strong interest in researching and learning new skills and digital systems.
• Prior experience with a CRM, CMS, Martech software (e.g. Marketo, Salesforce, Pardot, Sitecore, Wordpress, Outreach, etc.) is a strong advantage.