Marketing Intern: Tenant Campaigns & Events

IKEA; Petaling Jaya; On-site; MYR 8,900 - 13,000; Full time

Job summary

IKEA in Malaysia is seeking a marketing internship to support IPC campaigns in shopping centres and events. You will coordinate with tenants to onboard them into campaigns, collect and verify business information, and assist with delivery and reporting of activities.

Qualified candidates are current or recent graduates with a marketing/communications background, strong English and Bahasa Malaysia, and proficiency in MS Office. This is a full-time internship for 3–6 months with an immediate start.

Qualifications

• Currently pursuing or recently completed a Diploma or Bachelor's Degree in Marketing, Business, Mass Communication, Public Relations, Event Management or a related field.
• Basic understanding of marketing campaigns, events, promotions, customer communication and social media.
• Working knowledge of Microsoft Word, Excel and PowerPoint.
• Good written and spoken English and Bahasa Malaysia; additional local languages are an advantage for tenant coordination.
• Able to commit to a full-time internship and available to start immediately.

Responsibilities

• Coordinate with tenants to onboard them into IPC marketing campaigns, festive programmes, events, promotions and content opportunities.
• Contact tenants to collect, verify and consolidate business information, including offers, participation details, operating updates, contact information, images and required supporting materials.
• Follow up on tenant submissions, approvals, artwork, vouchers and campaign deliverables against agreed deadlines; escape gaps promptly.
• Support campaign and event execution, including site checks, setup coordination, registration, customer engagement, redemption support and post-event pack-down when required.
• Conduct routine checks of in-mall campaign materials and tenant-facing communication touchpoints; report incorrect, outdated, damaged or missing items.
• Maintain orderly digital folders and physical records for tenant submissions, campaign assets, Event Orders, photographs, inventories and reports.
• Support simple marketing communications and administration, including presentation updates, basic copy drafts, photo documentation, vendor coordination and internal circulation.
• Assist with campaign reporting by compiling participation, redemption, engagement, tenant feedback and other available performance information.
• Follow IPC safety, data privacy, brand and operational requirements, particularly when handling customer or tenant information and supporting on-ground activities.
• Accurate and timely completion of assigned trackers, records, Event Order drafts and tenant follow-ups.
• Professional and respectful communication with tenants, colleagues, agencies, vendors and customers within the agreed scope.
• Proper handling, filing and confidentiality of business, tenant and customer information accessed during the internship.
• Immediate escalation of missed deadlines, inaccurate information, operational concerns or safety risks to the assigned supervisor.

Skills

Marketing campaigns understanding

Events and promotions understanding

Customer communication

Social media

Education

Diploma or Bachelor's Degree in Marketing, Business, Mass Communication, Public Relations, Event Management or related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

IKEA in Malaysia is seeking a marketing internship to support IPC campaigns in shopping centres and events. You will coordinate with tenants to onboard them into campaigns, collect and verify business information, and assist with delivery and reporting of activities.

Qualified candidates are current or recent graduates with a marketing/communications background, strong English and Bahasa Malaysia, and proficiency in MS Office. This is a full-time internship for 3–6 months with an immediate start.