Marketing Executive - Events & Community

Nuren Group; Petaling Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Marketing Executive to spearhead events for the Super Kids Club. This role involves planning and executing engaging events that resonate with families, ensuring memorable experiences while driving membership growth. The ideal candidate will possess strong project management skills, a flair for creativity, and the ability to communicate effectively across various platforms. Join a vibrant team dedicated to fostering community engagement and making a positive impact on families. If you're passionate about event planning and marketing, this opportunity is perfect for you!

Qualifications

• 2-3 years of experience in event planning or marketing.
• Strong project management skills with multitasking ability.
• Excellent communication skills and storytelling.

Responsibilities

• Plan and execute Super Kids Club events aligning with brand vision.
• Collaborate with marketing to create promotional content.
• Build relationships with families to enhance customer experience.

Skills

Event Planning

Marketing Strategy

Customer Engagement

Project Management

Communication Skills

Education

Bachelor's degree in Marketing

Bachelor's degree in Event Management

Bachelor's degree in Communications

Tools

Digital Marketing Tools

CRM Systems

Social Media Platforms

Job description

Key Responsibilities

• Event Planning & Execution
• Plan, organize, and execute Super Kids Club events ensuring they align with our brand’s vision and provide a positive, memorable experience for families.
• Coordinate event logistics, including venue booking, equipment, activities, participants lists, and event timelines.
• Collaborate with creative and design teams to develop event marketing materials (invitations, posters, social media assets, etc.).
• Conduct post-event evaluations to gather feedback, assess event success, and recommend improvements for future events.
• Marketing & Content Development
• Work closely with the marketing team to create event-specific promotional content, including social media posts and email newsletters.
• Develop strategies to increase Super Kids Club memberships and engagement through targeted campaigns and offers.
• Monitor and analyze engagement metrics for Super Kids Club campaigns and events to identify areas for optimization.
• Collaborate with influencers, bloggers, and community groups to increase event exposure and attract target audiences.
• Customer Engagement & Experience
• Build and maintain positive relationships with parents and families attending Super Kids Club events, ensuring a high standard of customer service.
• Respond to inquiries, feedback, and concerns promptly to foster a welcoming and supportive community.
• Gather customer insights to refine event offerings, adjust to changing trends, and continuously improve member satisfaction.
• Operations & Logistics Support
• Assist with coordination and general logistics for internal events and online classes, including managing inventory, vendor coordination, and transportation.
• Support the team in maintaining event supplies, tracking materials, and managing any ad-hoc operational tasks.
• Coordinate with cross-functional teams to ensure all operational aspects are aligned and support the smooth delivery of all events.
• Administrative & Reporting
• Track event / online classes budgets and ensure expenses align with financial goals.
• Prepare reports on event performance, marketing initiatives, and campaign ROI.
• Provide administrative support as needed, including scheduling, documentation, and report preparation.
  
  

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Qualifications

• Bachelor’s degree in Marketing, Event Management, Communications, or a related field.
• 2-3 years of experience in event planning, marketing, or a related role, ideally within the motherhood, parenting, or children’s events space.
• Strong project management skills with the ability to multitask, prioritize, meet deadlines and KPI.
• Excellent communication skills, both written and verbal, with a knack for engaging storytelling.
• Able to speak and write in English and Bahasa Malaysia. Proficiency in Mandarin will be an added advantage.
• Experience with social media platforms, digital marketing tools, and CRM systems is a plus.
• High level of creativity and attention to detail
  
  

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-nuren-group-job-marketing-executive-events-community-2]