Marketing coordinator

Fiamma Group; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consumer goods company in Kuala Lumpur is seeking a Marketing Assistant. The ideal candidate should have a diploma or bachelor's degree in Marketing and at least 2 years of experience in a marketing role. Strong Mandarin communication skills are essential, along with proficiency in Microsoft Office and knowledge of digital marketing platforms. The position involves assisting with product planning, campaign execution, and customer inquiries.

Qualifications

• 2 years in a marketing role, preferably within the consumer goods industry.

Responsibilities

• Assist in product planning and executing dealers channel campaigns.
• Track campaign performance and compile reports.
• Coordinate logistics for incoming cargo from suppliers.
• Proofread and check marketing materials.
• Compile competitors analysis and customer insights.
• Handle customer phone inquiries.
• Resolve customer complaints.

Skills

Strong communication in Mandarin

Proficiency in Microsoft Office Suite

Knowledge of digital marketing platforms

Education

Diploma or Bachelor’s degree in Marketing or related field

Tools

Google Analytics

Adobe Creative Suite

Job description

Overview

Fiamma Holdings Berhad is a leading name in the consumer electronics, home appliances, and healthcare products industry. Established in 1979, we represent renowned brands such as ELBA, FABER, Tuscani, Rubine, and Haustern. Our commitment to innovation and quality has solidified our position as a trusted household name in Malaysia. Beyond consumer goods, the company has expanded into property development, healthcare, and industrial trading.

Responsibilities

1. Assist in product planning and executing dealers channel campaigns.
2. Track campaign performance and compile reports.
3. Assist in product development planning and support in documentation as required.
4. Coordinate logistics for incoming cargo from suppliers.
5. Proofread and check marketing materials such as catalogues, brochures, and instruction manuals.
6. Compile competitors analysis and customer insights.
7. Handle customer phone inquiries.
8. Resolve customer complaints or escalate issues to the relevant department.
9. Able to travel to Menara Chin Hin.

Qualifications

• Education: Diploma or Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Experience: 2 years in a marketing role, preferably within the consumer goods or home appliances industry.
• Skills:
  • Strong communication in Mandarin to effectively communicate with Mandarin-speaking clients.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with design tools (e.g., Adobe Creative Suite) is a plus.
  • Knowledge of digital marketing platforms and analytics tools (e.g., Google Analytics, Hootsuite).