MARKETING & COMMUNICATIONS OFFICER FOR REGIONAL MARKET

Island Hospital Sdn Bhd; George Town; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A prominent healthcare institution in George Town, Penang, is seeking an international marketing professional to enhance patient volume and brand presence, particularly in the Indonesian market. The ideal candidate should possess strong business and marketing knowledge, excellent English skills, and be willing to travel frequently. Fresh graduates are encouraged to apply.

Qualifications

• Strong understanding and application of business and marketing concepts.
• Excellent command of written and spoken English.
• Fluency in Bahasa Indonesia and/or a third language is an advantage.
• Strong research, presentation, and writing skills.
• Proficient in MS Office applications.

Responsibilities

• Support international marketing strategies to grow patient volume.
• Handle overseas patient inquiries and appointment bookings.
• Coordinate medication delivery and medical report submissions.
• Build and maintain relationships with patients and partners.
• Plan and execute marketing campaigns and events.
• Represent the hospital at conferences and exhibitions.
• Identify new business opportunities and competitor trends.
• Prepare marketing materials and performance analyses.
• Collaborate with internal teams for patient experience.
• Be proactive and willing to travel frequently.

Skills

Business and marketing concepts

Written and spoken English

Fluency in Bahasa Indonesia

Research skills

Presentation skills

Writing skills

MS Office proficiency

Education

Fresh graduates encouraged

Tools

MS Office

Adobe Photoshop

Job description

Overview

Island Hospital Sdn Bhd – George Town, Penang

Support international marketing strategies to grow patient volume and enhance the hospital’s brand, focusing on the Indonesia market.

Handle overseas patient enquiries, appointment bookings, visa support, and post-treatment follow-ups.

Coordinate medication delivery and medical report submission for patients after returning home.

Build and maintain strong relationships with patients, referral agents, insurers, and partners.

Plan and execute marketing campaigns, events, and promotional activities in regional markets.

Represent the hospital at conferences, exhibitions, and networking events to strengthen market presence.

Identify new business opportunities and track competitor trends to guide marketing actions.

Prepare marketing materials, reports, and performance analyses to support strategic decisions.

Collaborate with internal teams to ensure a seamless international patient experience and service quality.

Be proactive, professional, and willing to travel frequently to Indonesia to support business and patient activities.

Responsibilities

• Support international marketing strategies to grow patient volume and enhance the hospital’s brand, focusing on the Indonesia market.
• Handle overseas patient enquiries, appointment bookings, visa support, and post-treatment follow-ups.
• Coordinate medication delivery and medical report submission for patients after returning home.
• Build and maintain strong relationships with patients, referral agents, insurers, and partners.
• Plan and execute marketing campaigns, events, and promotional activities in regional markets.
• Represent the hospital at conferences, exhibitions, and networking events to strengthen market presence.
• Identify new business opportunities and track competitor trends to guide marketing actions.
• Prepare marketing materials, reports, and performance analyses to support strategic decisions.
• Collaborate with internal teams to ensure a seamless international patient experience and service quality.
• Be proactive, professional, and willing to travel frequently to Indonesia to support business and patient activities.

Qualifications

• Strong understanding and application of business and marketing concepts.
• Excellent command of written and spoken English.
• Fluency in Bahasa Indonesia and/or a third language is an advantage.
• Strong research, presentation, and writing skills.
• Proficient in MS Office applications (knowledge of Adobe Photoshop or other design software is an advantage).
• Fresh graduates are encouraged to apply.