Marketing & Communications Manager

Accor Hotels; Miri; On-site; MYR 48,000 - 72,000; Full time

Job summary

A leading hotel in Miri is seeking a dynamic Marketing & Communications Manager to enhance branding and guest engagement. This role involves developing marketing strategies, managing social media, and ensuring brand consistency. Ideal candidates will have a degree in Marketing or Communications and at least three years of relevant experience.

Benefits

Employee benefit card offering discounted rates at Accor hotels worldwide.

Development through Accor’s learning programs.

Opportunities for growth within the property and worldwide.

Contribution to community through CSR activities.

Qualifications

• Minimum 3 years of experience in marketing or communications.
• Strong written and verbal communication skills in English and Bahasa Malaysia.

Responsibilities

• Develop and implement integrated marketing communication strategies.
• Manage the hotel’s social media platforms and content calendar.
• Track and report on campaign performance and ROI.

Skills

Communication

Digital Marketing

Social Media Management

Education

Degree in Marketing

Degree in Communications

Tools

Canva

Adobe Creative Suite

Job description

Company Description

Hotel for travellers looking for local and authentic experiences

Mercure Miri City Centre features 172contemporary and stylish appointed rooms and suites with extensive dining options, two dedicated floors of the conference and banqueting facilities, inclusive of the hotel's social hub, Ruai Co-working Space.

Job Description

We're looking for a dynamic and innovative Marketing & Communications Manager to lead the development and execution of branding, marketing strategies, digital presence and public relations efforts. This role is key in shaping our brand voice, increasing visibility and driving guest engagement.

Key Responsibilities

• Develop and implement integrated marketing communication strategies across digital and traditional platforms

• Plan and manage promotional campaigns, media releases, and brand activations

• Manage the hotel’s social media platforms and content calendar

• Liaise with media, influencers, and creative agencies

• Monitor market trends and competitor activities

• Work closely with internal departments to ensure brand consistency and alignment with business goals

• Track and report on campaign performance and ROI

Qualifications

• Malaysian citizen or Permanent Resident (this position is open to Malaysian candidates only)

• Degree in Marketing, Communications, or a related field

• Minimum 3 years of experience in marketing or communications, preferably in hospitality or lifestyle industries

• Strong written and verbal communication skills in English and Bahasa Malaysia

• Proficiency in social media management, digital marketing tools, and basic design (Canva/Adobe Creative Suite is a plus)

• Creative thinker with a passion for storytelling and brand development

• Ability to multitask and meet deadlines in a fast-paced environment

Additional Information

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.