Marketing and Customer Service Executive

PennEngineering®; Negeri Sembilan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading engineering company in Malaysia is seeking a detail-oriented individual for order processing and supply chain management. Responsibilities include preparing reports, liaising with group companies, and managing inventory. Candidates should have a relevant degree and strong multitasking skills. Proficiency in Mandarin and English is a plus. Fresh graduates are encouraged to apply, as training will be provided.

Qualifications

• Ability to multitask in a fast-paced environment.
• Proficient in Mandarin and English for client communication.
• Fresh graduates are welcome as training will be provided.

Responsibilities

• Process orders and monitor progress for timely delivery.
• Prepare monthly reports on sales versus budget.
• Liaise with group companies regarding supply chain matters.

Skills

Multitasking

Effective communication in Mandarin and English

Education

Post-Graduate Diploma / Bachelor's Degree in Business Studies/Administration/Management

Job description

Job Responsibilities:

• Order processing, monitors progress, confers with production control personnel to ensure timely delivery in accordance with customer's requirements.
• Prepare monthly reports to Inter Companies such as sales v/s budget report etc.
• Liaison with group companies on all matters related to supply chain.
• To prepare sales forecast and estimates.
• Provides information regarding specification of goods, product's price, and any other updates to customers.
• Liaise with Quality Department to ensure product quality meet customer's expectations and resolve customer's complaints on qualities issues.
• Monitor inventory to ensure sufficient inventory to support schedule upside from customer.
• To undertake any ad-hoc tasks as and when required.

Job Requirements:

• At least a Post-Graduate Diploma / Bachelor's Degree in Business Studies/Administration/Management or equivalent.
• Ability to multi-task in a fast-paced environment with minimal supervision.
• Proficient in Mandarin and English will be added advantages as effectively communicate with Mandarin-speaking clients.
• Fresh graduates are encouraged to apply as training will be provided.