Marine Personnel Quality and Compliance Specialist

Wilhelmsen group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading maritime company seeks a professional in Labor/Industrial Relations to join their team. The role involves auditing, HSEQ tasks, and relationship management with unions. Candidates should have a diploma or degree in a related field, strong relationship-building skills, and proficiency in Microsoft Office.

Qualifications

• Knowledge of employment-related laws, preferably maritime laws.
• High proficiency in Microsoft Office applications.

Responsibilities

• Liaise with Audit Parties for internal and external audits.
• Support crewing-related HSEQ tasks and investigations.
• Monitor data quality in CMS and compliance with standards.

Skills

Relationship building

Conflict resolution

Data analysis

Education

Diploma or Degree in Labor/Industrial Relations

HR Management

Tools

Microsoft Office

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

About Us

Wilhelmsen Ship Management is one of the world’s largest third-party ship managers, originating from Oslo, Norway, with over 20,000 employees, including seafarers, managing a portfolio of more than 450 vessels. Our employees work within a comprehensive global maritime group that provides over half of the merchant fleet with essential products and services, including crew and technical management for some of the largest and most complex vessels ever to sail.

We offer a vibrant work environment characterized by strong leadership, collaboration, career development opportunities, work-life balance, and roles that are both challenging and stimulating. All team members are empowered to influence each other, aligned with our company’s values and vision.

Main Responsibilities

1. Liaise with Audit Parties to schedule and monitor internal WMP audits and external vendor audits.
2. Follow up on internal audit findings for close-outs, maintaining a database for trending and analysis.
3. Support crewing-related HSEQ tasks, including investigations into cases involving seafarer grievances and monitoring the validity of certificates received from Manning Offices.
4. Assist with department’s digital initiatives, including implementation and monitoring.
5. Coordinate with Seamen's National Unions on industrial relations matters and provide relevant union-related information to functional relations offices.
6. Support and follow up on timely payments of union dues and statutory remittances, including CBA allowances, renewals, and compliance with special agreements.
7. Assist in conducting and analyzing seafarer surveys.
8. Monitor data quality in CMS, extract data for analysis related to compliance with MLC and ISO 9001:2015 standards, identify areas for improvement, and enhance crew management tools.

Qualifications

Mandatory Requirements

• Diploma or Degree in Labor/Industrial Relations, HR Management, or a related field.
• Knowledge of employment-related laws, preferably maritime laws.
• Ability to build strong relationships, resolve conflicts, and influence others.
• High proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).