Manufacturing Quality Specialist (NPDI)

Vertiv; Johor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading engineering company in Johor is seeking a Project Quality Engineer to ensure successful implementation of ETO projects. You will coordinate closely with central functions and local teams to meet customer requirements and perform site monitoring. Suitable candidates should possess a technical background, strong coordination skills, and a focus on customer service. The role involves approximately 10% travel.

Benefits

Equal Opportunity/Affirmative Action Employer

Diversity and Inclusion in the workplace

Qualifications

• 3-5+ years of experience in technical roles.
• Good knowledge of HVAC-R products.
• Proficient in English.

Responsibilities

• Support smooth processes from design to assembly.
• Gather technical and commercial documentation.
• Monitor site activities and facilitate communication.
• Report site issues to relevant departments.

Skills

Coordination skills

Problem-solving skills

Attention to detail

Customer-focused attitude

Teamwork orientation

Education

Technical school background; Mechanical Engineering degree preferred

Tools

MS Office

Job description

Job Description

Brief Job Description:

The Project Quality Engineer will ensure that major ETO (Engineer to Order) projects are properly implemented from order to customer handover. The role involves close coordination with the local Service organization and central functions (R&D, Marketing, Service, and Quality) to facilitate communication, understand customer requirements, and ensure their timely application. The engineer will coordinate activities that central functions need to perform at the site, supervise on-site activities if necessary, and follow up on issues from design through commissioning.

Responsibilities and Measurement Criteria with Time Investment:

• Support central functions to ensure smooth processes from ETO design to factory assembly and testing, including kick-off meetings, PDCA documentation, assembly, final, and witness tests.
• Gather and provide technical and commercial documentation from central functions to support local site activities.
• Regularly collect and share site situation updates with central functions to facilitate support and activities.
• Monitor site activities and facilitate communication between central and local teams.
• Report issues identified at the site to relevant departments for resolution.
• Visit involved sites before, during, and after commissioning to support and collect feedback for product improvement.
• Follow up on activities by central functions to ensure completion.
• Monitor product performance post-handover and report major issues to R&D, Quality, Manufacturing, etc.

Qualifications

Minimum Qualifications:

• Technical school background; a university degree in Mechanical Engineering is a plus.
• Good knowledge of HVAC-R products and principles.
• 3-5+ years of experience in technical roles such as Quality, Service, or Product Management.
• Proficient in English.
• Computer literacy, especially MS Office (including Access).
• Ability to plan activities short to mid-term.
• Strong coordination skills across departments.
• Ability to manage multiple tasks with appropriate prioritization.
• Customer-focused attitude.
• Problem-solving skills.
• Good listening skills for internal and external customer needs.
• Teamwork orientation.
• Attention to detail and accuracy in a busy environment.

Additional/Preferred Qualifications

None specified.

Physical & Environmental Requirements

None.

Travel Requirements

Approximately 10% travel.

The candidate should embody Vertiv’s Core Principles & Behaviors, including Safety, Integrity, Respect, Teamwork, and Diversity & Inclusion, to support our Strategic Priorities.

Our Core Principles: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

Strategic Priorities: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength, Ownership.

Our Behaviors: Think Big and Execute, Act With Urgency, Own It, Drive Continuous Improvement, Promote Transparent Communication, Seek Development, Foster a Customer-First Mindset, Lead by Example.

Vertiv designs, manufactures, and services products that keep the world connected. With global reach and a strong customer base, we aim to deliver value and create opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer, committed to diversity and inclusion in the workplace.

Note: No calls or agencies please. Only applicants authorized to work in the US will be considered. Sponsorship is not provided.