Managing Director

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.; Petaling Jaya; On-site; MYR 200,000 - 300,000; Full time

Job summary

A leading company in the retail sector seeks a Managing Director for operations in Malaysia. This dynamic role involves launching and overseeing multiple store locations, ensuring operational excellence, and driving strategic growth initiatives aligned with company values. The ideal candidate will possess strong leadership skills, a customer-centric approach, and the ability to navigate through dynamic business environments.

Qualifications

• Proven track record in operational leadership within retail or franchise management.
• Experience in property development and multi-location management is preferred.
• Ability to manage shifts including late-night hours.

Responsibilities

• Lead the opening of multiple stores and oversee daily operations.
• Develop and execute growth strategies, ensuring alignment with corporate values.
• Collaborate with local and international teams to achieve strategic goals.

Skills

Operational Excellence

Customer-Centric Approach

Adaptability

Leadership

Education

Bachelor's degree or higher

Job description

The Candidate will be instrumental in launching and managing Koshidaka's ###(Country) operations, starting with the establishment of many stores. The role involves overseeing all aspects of store operations, leading future expansion, and spearheading key strategies for property development, staffing, and marketing.

Aligned with Koshidaka’s mission to bring joy to customers, foster happiness among employees and stakeholders, and energize communities, the MD will drive the implementation of innovative practices that reflect the company’s values. This position demands a hands-on leader with a proven track record of operational excellence, customer-centric approaches, and the ability to manage through all stages of growth—from startup to scaling operations.

The MD must be willing to work onsite, including evening and late-night shifts as necessary, to ensure smooth operations during the business hours of 12:00 PM to 2:00 AM. The ability to adapt and lead in a dynamic environment while maintaining alignment with Koshidaka’s commitment to enriching leisure experiences is essential.

Key Responsibilities

Phase 1: Launch and Initial Operations

• Lead the opening of many locations, including site setup, staff recruitment, training, and operational readiness. Oversee all aspects of daily store operations, including service quality, customer satisfaction, and financial performance.
• Work onsite as needed, with a willingness to work shifts that may extend to 2 AM, particularly during weekends or key business hours.
• Implement Koshidaka’s operational standards while adapting them for the ###(Country) market.

Phase 2: Expansion and Multi-Location Management

• Identify, evaluate, and secure properties for new store openings.
• Develop and execute a strategic growth plan, including property development, budget allocation, and market research.
• Build relationships with local vendors, property developers, and other key partners to support the growth strategy.

Phase 3: Strategic Leadership

• Collaborate with Japanese HQ to align operational strategies with Koshidaka’s long-term vision and mission.
• Define and monitor KPIs, including revenue, customer satisfaction, and operational efficiency.
• Lead recruitment, development, and performance management of operational teams. Establish operational policies, ensuring alignment with company goals and regulatory compliance.

General Note: This job description is tentative and subject to change as needed. Additional responsibilities may be assigned to meet the evolving needs of the business.