Managing Consultant (Cards & Payments Transformation)

Mastercard; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Mastercard, a leader in digital payments, is seeking a Managing Consultant in Kuala Lumpur to drive impactful strategies and solutions for clients in various industries. The role involves collaborating with global clients, managing stakeholder relationships, and providing insights for business transformations in the payments space. Candidates should have extensive consulting and card payment expertise, alongside strong analytical and communication skills.

Qualifications

• 12-15 years of work experience in payments consulting preferred.
• Ability to communicate effectively in English.
• Strong technical background in card payment technologies and solutions.

Responsibilities

• Provide creative input on projects across various industries.
• Collaborate with clients to develop strategies for unlocking value.
• Lead internal and client meetings and contribute to project management.

Skills

Analytical Skills

Stakeholder Management

Communication Skills

Education

Undergraduate Degree

Tools

Advanced Excel

Word

PowerPoint

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Managing Consultant (Cards & Payments Transformation) / Managing Consultant (Digital & Payments Transformation) - Advisors & Consulting Services (Strategy & Transformation)

Advisors & Consulting Services

Services within Mastercard are responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

Client Impact

• Provide creative input on projects across a range of industries and problem statements
• Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
• Collaborate with Mastercard team to understand clients’ needs, agenda, and risks
• Develop working relationships with client analysts/managers, and act as trusted and reliable partner

Team Collaboration & Culture

• Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
• Independently identify issues in defined areas of analysis, and structure and synthesize own analysis to highlight relevant findings
• Lead internal and client meetings, and contribute to project management
• Contribute to the firm's intellectual capital
• Receive mentorship from consulting leaders for professional growth and development

Qualifications

Basic qualifications

• Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Relevant client or internal stakeholder management experience
• Logical, structured thinking, and affinity for numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

• 12-15 years of work experience in payments consulting, Card Payments Product Presales
• Strong card payments domain knowledge with understanding of card payment network processing guidelines
• Provide specialized knowledge on Card payment platforms and related technologies to Mastercard Clients
• Strong technical background in platform & cards data migrations, architecture & associated card technologies (card controls, tokenization, etc.)
• Good understanding of technology application & architecture (SOA, API, Webservices, Microservices, etc.), Database, UI/UX, etc.
• Ability to identify problems, brainstorm, analyze answers, and implement solutions
• Experience managing tasks or workstreams in a collaborative team environment with third parties

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risks. Every person working for or on behalf of Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of accessed information;
• Report any suspected security violations or breaches;
• Complete all mandatory security trainings as per Mastercard’s guidelines.