Managing Consultant, Advisors & Consulting Services, Performance Analytics

MasterCard; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

MasterCard seeks a Managing Consultant in Performance Analytics to lead client engagements while utilizing data-driven analytics strategies. The role demands strong leadership skills, experience in data science, and the ability to deliver clear, impactful recommendations, contributing to a sustainable economy.

Qualifications

• Experience with Data Science and/or Analytics projects.
• Ability to coach and manage technical teams.
• Experience in delivering comprehensive data-driven recommendations.

Responsibilities

• Lead client engagements across industries.
• Develop analytics strategies for regional and global clients.
• Deliver impactful client presentations and recommendations.

Skills

Data Analysis

Machine Learning

Problem-Solving

Communication

Coaching

Project Management

Education

Undergraduate degree in a quantitative field

Master’s degree in advanced analytics or related field

Tools

Python

R

SQL

Tableau

Power BI

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Managing Consultant, Advisors & Consulting Services, Performance Analytics

Overview

Services within Mastercard are responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

Client Impact

• Lead client engagements across a range of industries and problem statements
• Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture

• Lead team to create insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
• Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
• Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
• Provide on-the-job training, coaching, and mentorship to junior consultants

All About You

Basic qualifications

• Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc.
• Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine Learning, Clustering, Data Analysis, Business Intelligence etc.
• Experience coaching, leading, and managing technical teams across multiple projects
• Experience managing key client relationships
• Knowledge of business KPIs, financials, and organizational leadership
• Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
• Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
• Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI)
• Experience building, managing, and maintaining database structures to support analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

• Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark
• Experience generating new knowledge or creating innovative solutions for a firm
• Relevant industry expertise
• Working knowledge of Cloud platforms (AWS; Azure; Google Cloud) and latest GenAI models
• Master’s degree with relevant specialization such as advanced analytics, big data, or stats/discipline

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.