Manager - Wholesale Credit (Recovery Management)

Hong Leong Bank; Malaysia; On-site; MYR 72,000 - 120,000; Full time

Job summary

Hong Leong Bank in Malaysia is seeking a dedicated professional to lead and implement strategies for the recovery of defaulted accounts. You will oversee expeditious recovery where workout prospects are limited and coordinate with internal departments and external agents to expedite resolution of accounts under your purview.

The role involves negotiating corrective actions with customers, monitoring progress, ensuring compliance with regulatory requirements, and preparing papers for committee

Education

Degree

Job description

Functional (job responsibilities)

• Formulate and implement dynamic and robust strategies, resolution to expedite recovery.
• Oversea the expeditious recovery on defaulted accounts where prospect of workout is minimal.
• Expedite litigation on accounts where there is low prospects of rehabilitation.
• Negotiate with customers and establish formal corrective actions plans with approved milestones and target dates, and to undertake on-going monitoring to rehabilitate accounts where the prospects of workout / restructuring is high.
• Work closely with other departments of the Bank and direct external agents such as receivers and managers, liquidators, monitoring accountants, solicitors, valuers, auctioneers, other lenders and consultants to expedite the resolution of accounts under purview.
• Monitor all CGC/ SJPP guarantee accounts to ensure timely notification of NPL classification, submission of CGC claims, and all matters pertaining to the related accounts.
• Ensure charged assets are adequately protected / insured and proper legal advice is taken in the recovery process, with a view to safeguard the Bank from potential loss.
• Regularly review and ensure adequacy of impaired financing provisioning and in compliance with internal and external guidelines.
• Ensure strategies fully comply with regulatory requirements.
• Prepare approval papers that include position papers and proposals by customers (including analysis and review of debt restructuring schemes and repayment proposals) to be tabled to the relevant Committees.
• Participate and presenting to the relevant Committees and make recommendation as required.
• Preparation of letter of offer and relevant correspondences.
• Update and checking of monthly/quarterly reports required for submission.

Managerial (team/group responsibilities)

• Monitor and track performance in meeting the recovery targets to ensure contribution to the team’s overall target.

Organizational (organizational responsibilities)

• Identify and implement process enhancement to improve productivity and work quality.
• To participate in new projects related to work.

Education/Qualification Degree

Degree

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation.

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region.

These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever‑increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.