MANAGER, TRAINING prisma (2 YEARS CONTRACT)

Rspo P&C; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading non-profit organization dedicated to sustainable palm oil is seeking a Manager, Training to develop and deliver comprehensive training programs on certification and traceability functionalities. The ideal candidate will lead a team, create multilingual training materials, and ensure compliance with RSPO standards. This role, based in Kuala Lumpur, offers a 2-year fixed-term contract with opportunities for professional growth in a supportive environment.

Qualifications

• 10+ years of experience in training and development, with at least 5 years in a senior trainer role.
• Strong analytical and problem-solving skills.
• Familiarity with digital technologies and best practices.

Responsibilities

• Develop and implement training programs on certification and traceability functionalities.
• Lead a team of trainers and manage multilingual training delivery.
• Establish KPIs to evaluate training effectiveness.

Skills

Leadership

Training and development

Communication

Project management

Analytical skills

Tools

Microsoft Office Suite

Job description

MANAGER, TRAINING prisma (2 YEARS CONTRACT)

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The Roundtable on Sustainable Palm Oil (RSPO) is a global partnership to make palm oil sustainable.Today, the RSPO is a global, non-profit organisation with over 6,000 voluntary members across 104 countries and territories, representing every link in the supply chain: oil palm producers, palm oil processors and traders, consumer goods manufacturers, retailers, banks and investors, environmental or nature conservation non-governmental organisations (NGOs), and social or developmental NGOs.

At RSPO, we believe that our success is built by the passion, dedication, skills, and expertise of our people. They are the ones who drive our organisation to new heights and guide us through the next phase of our development.

The Manager, Training for RSPO’s prisma system will be responsible for developing, delivering and managing comprehensive training programs on the RSPO prisma’s certification, trade and traceability functionalities. This role ensures that RSPO Members and Certification Bodies can effectively use prisma following RSPO’s business rules and compliance requirements. It requires the training manager to have an in-depth understanding of the RSPO certification, trade and traceability processes.The Manager, Training will lead a team of trainers, oversee training material development, and manage multilingual training delivery, ensuring alignment with RSPO Standards and business rules.

The location of this role is Kuala Lumpur, Malaysia and it’s a 2 years fixed – term contract.

KEY ROLES & RESPONSIBILITIES

Duties include but will not be limited to the following:

Training Development and Delivery

• Develop and implement training programs on prisma’s certification, trade, and traceability functionalities.
• Conduct virtual and in-person training for RSPO members and Certification Bodies.
• Oversee the development and localisation of multilingual training materials (English, Bahasa Indonesia, Spanish, French, Thai, Mandarin/Japanese/Korean).
• Ensure training content aligns with RSPO’s certification, trading, and traceability rules, working closely with Subject Matter Experts (SMEs)

Strategic & Operational Leadership

• Lead and manage a team of trainers, ensuring global training consistency and accessibility.
• Develop and manage a structured global training calendar, including webinars, onboarding, and RSPO event-based training.
• Establish KPIs and feedback mechanisms to evaluate training effectiveness and improve delivery.
• Oversee change management when prisma updates impact user workflows.

Stakeholder & Cross-Departmental Collaboration

• Work closely with RSPO’s Subject Matter Experts to ensure training content remains aligned with evolving certification, trade, and traceability requirements.
• Engage interpreters and translators to support multilingual training delivery.

THE SUCCESSFUL APPLICANT

Education

Experience

• 10+ years of experience in training and development, with at least 5 years in a senior trainer role.

Technical and Professional Knowledge

• In-depth knowledge of systems training, change management competencies and business process RSPO certification standards will be an advantage.
• Proven experience in leading and managing a team of
• Strong analytical and problem-solving skills, with the ability to gather and analyse data to support decision-making.
• Excellent organisational and project management skills, with the ability to prioritise tasks and manage multiple training programs simultaneously.
• Effective communication and interpersonal skills, with the ability to collaborate and engage with stakeholders at various
• Familiarity with digital technologies, trends, and best practices is desirable.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Strong attention to detail and ability to produce accurate and high-quality work.

Other Special Requirements

• Leadership and team management
• Training and development
• RSPO certification, trade & traceability business rules understanding
• Communication and presentation
• Organisational skills
• Change management
• Database management

HOW TO APPLY

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to [e-mail]. Please state “Job Application – Manager, Training” in your email subject line.

**RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

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