Manager - Tenancy A&P

Genting Malaysia; Pahang; On-site; MYR 50,000 - 90,000; Full time

Job summary

Join a dynamic and forward-thinking company as a Marketing Manager, where you will lead a talented team to enhance profitability and drive innovative marketing strategies. This role offers a unique opportunity to shape the future of a premier tourism and entertainment hub, ensuring high standards and effective communication across departments. With over 50 years of industry experience, you will be part of a transformative journey, contributing to exciting projects and initiatives. If you are ready to take your career to the next level and make a significant impact, this is the perfect opportunity for you.

Qualifications

• 10+ years in marketing with 3+ years in management.
• Strong interpersonal and creative skills with market awareness.

Responsibilities

• Lead the Marketing and A&P department to achieve KPIs.
• Manage marketing events and optimize budget for profitability.

Skills

Interpersonal Skills

Presentation Skills

Creative Mindset

Written Communication

Verbal Communication

Revenue Generation

Education

Bachelor's Degree in Marketing

Bachelor's Degree in Advertising

Job description

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Genting Malaysia is a leading multinational conglomerate involved in leisure and hospitality, including theme parks, casinos, hotels, seaside resorts, and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience, Genting Malaysia is expanding and transforming Resorts World Genting into a premier tourism and entertainment hub through the Genting Integrated Resort Transformation Plan. Key projects include Skytropolis Indoor Theme Park, Genting SkyWorlds outdoor theme park, and SkyAvenue shopping complex, which features prestigious global brands and a state-of-the-art cable car system connecting SkyAvenue to Genting Highlands Premium Outlets.

If you seek a dynamic career filled with growth opportunities, join us today!

Job Description:

• Lead and manage the Marketing and A&P department and team, providing leadership and direction to achieve company objectives, goals, and KPIs.
• Develop and implement strategies and plans for the Marketing and A&P department to enhance profitability and meet KPIs.
• Plan, develop, and manage the department's budget; review performance and take remedial actions; conduct monthly reviews with superiors.
• Manage and improve mall footfall; optimize marketing events, activities, and promotions within the budget.
• Oversee marketing events, activities, space management, renewal, expiry, and documentation processes.
• Coordinate with event organizers, vendors, operators, and retailers to ensure proper approval and execution of activities.
• Review marketing budget and KPI performance, focusing on rental income, gross sales, rent growth, and mall performance.
• Ensure proper recording, filing, and documentation of all marketing reports and documents per SOP.
• Lead, guide, and train the marketing team, maintaining professionalism and high standards; support team negotiations.
• Address tenant, vendor, operator, and customer queries, requests, feedback, and complaints to improve services and maintain strong relationships.
• Monitor tenants, vendors, event organizers, and advertising income collection; analyze performance to ensure compliance and take legal actions if necessary.
• Verify and update event and activity data into the Yardi system for accuracy.
• Manage and monitor social media platforms to maximize engagement and brand awareness.
• Plan and execute tenant engagement and sales initiatives to increase overall sales and rent revenue.
• Coordinate with the finance department on billing, collections, and reporting.
• Prepare periodic performance reports for management review and improvement actions.
• Conduct market studies and gather information on competitors and industry trends for departmental improvement.
• Review and evaluate staff KPIs periodically; provide quarterly reports.
• Manage manpower development, coaching, training, and productivity enhancements.
• Review and improve SOPP; ensure full implementation and compliance.
• Promote teamwork within the department and across departments in a harmonious working environment.
• Maintain confidentiality of all departmental information.
• Perform any other duties assigned by management or the Head of Tenancy.

Job Requirements:

• Bachelor's Degree in Marketing, Advertising, or related field.
• Minimum 10 years of experience in tenancy or marketing, with at least 3 years in a management role.
• Strong interpersonal and presentation skills.
• Creative mindset with awareness of market trends.
• Excellent written and verbal communication skills.
• Ability to generate revenue is preferred.
• Willing to be based at Resorts World Genting.

Be part of an exciting journey—help shape the future with us. This is a golden opportunity to establish a strong foundation for your career. Apply now!