Manager, Technical Program Management

Teleport; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

A logistics technology company in Kuala Lumpur is looking for an experienced Technical Program Manager to establish program management processes within product and engineering teams. The role involves defining initiatives, ensuring effective collaboration, and implementing Agile methodologies. Ideal candidates have 3-5 years of technical experience and a Bachelor's degree in a related field. This position offers a dynamic work environment where multitasking and leadership qualities are crucial.

Qualifications

• 3-5 years of experience in a technical role within the software industry.
• Exposure to Agile methodologies, project and program management concepts.
• Preferred certifications include PMP, PgMP, PMI-ACP, CSM.

Responsibilities

• Identify gaps in collaboration and execution with product and engineering leaders.
• Set up processes to ensure high communication and collaboration.
• Define key technical initiatives and lead them from start to finish.
• Establish capacity models for roadmap planning.

Skills

Agile methodologies

Project management

Communication skills

Interpersonal skills

Education

Bachelor's degree in Engineering or Computer Science

Tools

Jira

Notion

Job description

SUMMARY

International trade is a trillion-dollar business, with air freight representing ~35% of the addressable market. In Southeast Asia alone, the total market size is ~US$4B+, with sector growth driven by a once-in-a-generation opportunity; e-commerce penetration. E-commerce fulfillment in itself is already a US$2B+ space, growing 30% per year. As an operator transporting cargo to over >110 airports across Asia, we are at the frontlines of this large, but unsexy space. This white space motivates us to redefine the way the supply chain operates, expand our suite of services to get closer to the end-customers, and to build products that empower both small business owners as well as large enterprises.

As we scale and grow, we are looking for a technical program manager to come in and help CPTO set up a program management function to build the right processes and structure for scaling engineering and product teams.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Work with Product and Engineering Leaders to identify the gaps in collaboration and execution today
• Set up the right processes such as Jira Workflows, Notion Workflows, ARC, CAB processes to ensure high level of communication and collaboration between the teams
• Define key technical initiatives with the leadership team and lead them from start to finish
• Establish the right capacity model for roadmap planning, and drive roadmap execution with the right risk management and reporting frameworks.
• Develop the key metrics and KPIs to measure team performance and effectiveness.
• Facilitate communication between project teams, stakeholders, and senior leadership.

To ensure seamless onboarding with a dynamic team - you as a leader are expected to:

• Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
• Do what is needed to get things done, as they believe speed is more important than anything else to effect change
• Over communicate, particularly as they are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are detail oriented, able to operate in an environment of chaos, identifying the right opportunities

QUALIFICATIONS & EXPERIENCE

• 3-5 years of experience in a technical role within the software industry, with exposure to Agile methodologies, project and program management concepts.
• Bachelor's degree in Engineering, Computer Science or related technical field
• Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM
• Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships.

EQUAL OPPORTUNITY EMPLOYER

Teleport is an Equal Opportunity Employer. All qualified applicants will receive due consideration for employment regardless of race, colour, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy or any other status protected by National Law.