Manager, Synergy & Outsource Agency | Kuala Lumpur, MY

Affin Bank; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Affin Bank is seeking a proactive sales professional to drive card acquisitions and enhance profitability through effective sales planning and coordination. Ideal candidates should have relevant diplomas, be sales-oriented, and demonstrate exceptional relationship-building skills. Join a team committed to innovation and excellence in banking services.

Qualifications

• Possess a diploma or higher in related fields.
• Be sales-oriented and result-driven.
• Skilled in building relationships and managing processes.

Responsibilities

• Achieve multi-channel sales targets on card acquisitions.
• Develop sales plans and strategies with managers.
• Coordinate events for card sales acquisition.

Skills

Sales-oriented

Self-motivated

Multitasking

Relationship building

Education

Diploma or higher in related fields

Job description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Responsibilities

• Contribute to the Bank's and Card Business profitability by achieving multi-channel sales targets on card acquisitions.
• Participate proactively in joint discussions with each channel to develop sales plans and strategies for cards.
• Work with managers to plan daily, weekly, and monthly sales activities according to the sales plan and strategy.
• Manage, coordinate, and synergize events for card sales acquisition.
• Provide support to channels to achieve sales targets.
• Prepare and update monthly sales plans and report to line managers in a timely manner.

Code of Ethics and Professional Conduct

• Maintain a professional appearance and approach both on and off business hours.
• Observe all laws and regulations governing the Bank's business and profession.
• Treat all customer information as confidential.
• Comply with POPA 2010, FSA 2013, and other relevant acts as regulated by authorities.
• Perform any other tasks as instructed by management.

Complaint Handling

• Ensure all complaints are escalated to the direct supervisor and handled according to internal guidelines.

Job Requirements

• Possess a Diploma or higher in related fields.
• Be sales-oriented, result-driven, self-motivated, and capable of multitasking.
• Skilled in building relationships across channels, coaching, and managing processes.
• Ability to work under pressure.
• Demonstrate a winning character, focus on results and effectiveness, and lead by example.

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