Manager, Subscription & Loyalty

foodpanda; Kuala Lumpur; Presencial; MYR 140 000 - 240 000; Tempo integral

Resumo da oferta

foodpanda, part of the Delivery Hero Group, is seeking a Growth Strategy Manager in Kuala Lumpur to craft long-term growth strategy and drive expansion across Europe and APAC markets. You will own subscriber growth, define market-specific growth levers, and partner with Product, Commercial, Marketing, and local teams to execute initiatives with measurable impact.

Candidates should bring 4–6 years in top-tier consulting, FMCG, investment banking, or high-growth tech, with strong problem-solving,

Qualificações

• 4–6 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment.
• Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to-end.
• Advanced Excel / Google Sheets skills; SQL is a plus.
• Ability to influence senior stakeholders with data-backed thinking and clear communication.
• Ownership mindset with a hands-on approach to execution and delivering results.

Responsabilidades

• Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retention.
• Define and execute market-specific growth strategies, aligning priorities across regions.
• Identify, test, and scale impactful growth levers through deep analysis and experimentation.
• Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams.
• Define success metrics and deliver decision-ready insights to senior stakeholders.

Conhecimentos

First-principles thinking

P&L ownership

Analytical skills

Stakeholder influence

Excel/Sheets

Ferramentas

SQL

Descrição da oferta de emprego

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Our subscription program is a core growth pillar across our foodpanda, and foodora brands. As a Growth Strategy manager, you will be a part of crafting the long-term strategy, as well as driving growth across 10+ markets in Europe and APAC.

You will define the growth levers for Subscriber growth in selected markets, [through analysis, first principles problem-solving, working with markets to identify issues hands on]. You will operate as a strategic owner - tracking performance, diagnosing issues, and driving cross-functional solutions that balance growth ambition with financial discipline.

In this role, you will focus on growing our Subscriber growth through defining growth levers. You will work closely with the pricing, product, commercial, and QC teams

This role is for someone who has a strong ownership mindset, problem-solving skills, and can effectively influence stakeholders with clear data-backed thinking across a global organization.

Your mission:

Own subscription growth performance across markets, with accountability for key metrics such as Subscription GMV %, subscriber growth, and retention

Define and execute market-specific growth strategies, aligning priorities and initiatives across regions

Identify, test, and scale the most impactful growth levers through deep analysis and experimentation

Own and continuously improve the subscription value proposition by translating customer insights into actionable changes

Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams

Lead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impact

Define success metrics, track performance, and deliver clear, decision-ready insights to senior stakeholders

Qualifications

Experience: 4–6 years in top-tier management consulting, FMCG, investment banking, or a high-growth tech environment; experience in subscription or growth is a strong plus

Problem Solving: Strong first-principles thinking with the ability to structure and solve ambiguous business problems end-to-end

Analytical Skills: Solid analytical foundation with experience working on P&L ownership, ROI-based decisions, and economic trade-offs; advanced Excel / Google Sheets skills required; SQL is a plus

Strategic Mindset & Ownership: High degree of self-motivation and accountability; hands-on approach with a willingness to dive into execution and deliver results

Communication: Clear, structured communicator with strong business judgment and the ability to influence senior stakeholders

Operating Style: Comfortable working in ambiguity within a fast-paced, international environment

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