Manager - Sr Officer, Cash Mgt Ops | Kuala Lumpur, MY

United Overseas Bank; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

United Overseas Bank (UOB) is seeking a Manager - Sr Officer for Cash Management Operations. This role involves managing client static data and ensuring operational compliance within a financial context. Candidates with a Bachelor's degree and relevant experience will thrive in this dynamic team-focused environment.

Qualifications

• 1 to 2 years of working experience in operations preferably in financial institution.
• Open to entry level, training is provided.

Responsibilities

• Process and/or approve data maintenance requests accurately and within established SLA.
• Ensure compliance with regulatory laws and internal policies.
• Manage document handling and ensure audit-worthy processing.

Skills

Good Computer skills

Proficient in Microsoft Office

Good communication and interpersonal skills

Education

Bachelor Degree

Job description

Manager - Sr Officer, Cash Mgt Ops

Posting Date: 16 Jul 2025

Location:
Kuala Lumpur, Wilayah Persekutuan, MY, 59200

Company: UOB Innovation Hub 2 Sdn. Bhd.

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way - that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.

About the Department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Cash Management Operations Centre (CMOC) is part of UOB's Global Technology & Operations organization. CMOC handles a full range of Cash Management products and services for the bank's Wholesale Corporate and Retail Customers across diverse industries and business segments. The role of Head of Cash Management Operations Centre at IH2 provides management oversight and manages the team in IH2 which serves as an extension to the CMOC team in Singapore.
The key products and services include Inward and Outward Remittance, Inward and Outward Singapore Dollars MEPS Plus Payments, Corporate Account Opening & Maintenance, Corporate Business Internet Banking Setup & Maintenance and SWIFT Operations. For SWIFT Operations, SWIFT Message routing is one of the key activities. Our Remittance processing supports both Wholesale and Retail customer segments. Overall, the team function as an important conduit to support both UOB wholesale and retail customers using our Cash Management services and products.

Job Responsibilities

You will be part of Malaysia Hub supporting in the client's static data maintenance during the life cycle of corporate accounts.

Your key responsibilities includes:

• Process and/or approve data maintenance requests with accuracy and within established SLA in compliance with regulatory laws, internal policy and procedures.
• Ensure proper handling of documents and that all documents are always accounted for.
• Assist with queries/escalation from other functions ( Middle Office, Relationship Managers, Branches ) to deliver quality service that exceeds customers' expectations.
• Ensure all controls - Start of day, intraday and End of day are meticulously followed, and evidence kept of the same.
• Implement and maintain a high standard of operations control and compliance to always protect the Group's and Clients' interests.
• Ensure in the processing of requests that they are always 'audit worthy' and will pass scrutiny of the various 1st, 2nd and 3rd lines of defence teams.
• Strong commitment and drive to Eliminate, Simplify and Automate process.
• Provide support in ad-hoc project and tasks as directed by Team Head and Department Head.

Job Requirements

• Bachelor Degree with 1 to 2 years of working experience in operations preferably in financial institution
• Good Computer skills
• Open to entry level, training is provided
• Proficient in Microsoft Office
• Good communication and interpersonal skills
• Able to work independently and in a team
• Must be able to work on public holidays, when required

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

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United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territori...

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