Manager, Settlements

Standard Chartered; Kuala Lumpur; On-site; MYR 150,000 - 300,000; Full time

Job summary

A leading international bank is seeking an experienced operations professional to manage digital custody services. The successful candidate will oversee transaction processing, manage client relationships, and drive operational improvements within a dynamic and growing team. Ideal for candidates with a strong background in securities and a passion for digital assets.

Benefits

Flexible working options

Core bank funding for retirement savings

Proactive wellbeing support

Continuous learning culture

Time-off including annual leave and parental leave

Qualifications

• Minimum 12+ years of experience in banking or financial operations.
• Experience in Securities Services preferred.
• Strong analytical and data mining skills.

Responsibilities

• Lead management of digital asset custody transactions daily.
• Collaborate with stakeholders for seamless operations.
• Drive continuous improvement and automation.

Skills

Client Service Management

Transaction Processing

Operational Risk Reporting

Project Management

Change Management

Education

Bachelor’s degree in Banking/Finance/Information Technology

Tools

VBA

Python

Advanced Excel

Job description

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The prospect candidate would be primary responsible for managing the digital custody services offering (including conventional custody) comprising of client service management, transaction processing, systems maintenance, and monitoring, reporting and operational risk reporting.

• An experienced operations professional in the banking or financial sector with Securities Services and minimum 12+ years of experience, across digital asset and conventional asset services (client onboarding, securities trade/clear/settlement/corporate actions, billing, payments, regulatory reporting, reconciliation, exception handling and business continuity management) project management, business enablement, business analyst.
• Bachelor’s degree in Banking/Finance/Information Technology or a similar subject or comparable professional training.
• Experience in working with and managing outsourcing partners.
• Demonstrates a passion for digital assets and understanding of blockchain technology and cryptocurrencies.
• Preferably, a track record of leading change and defining operational processes for new business lines.
RESPONSIBILITIES

Key:
• To effectively lead, manage and process Standard Chartered Bank digital asset custody transactions (safekeeping, transfer, reconciliations, billing) on daily basis and escalate any exceptions which requires immediate resolution.
• Define, document, implement, and maintain scalable and efficient digital asset operational frameworks.
• Drive continuous quality improvement and automation within digital asset and across conventional assets.
• Manage a growing offshore outsource team and empower the team to take on greater responsibilities.
• Collaborate with stakeholders across the organization to ensure seamless and scalable operations.
• Drive the implementation of new clients, products, and services.
• Support projects around digital assets, blockchain, key custody technology and tokenization
• Resolve queries raised by clients and stakeholders, seeking guidance from Compliance where required.
• Lead and engage with new on-boarding of clients to facilitate the operational take-on and set-up of new relationship.
• Take active interest in changes to the Financial Services industry.
• Form an integral part of the front to back process flow. Review processes and procedures to identify weaknesses/inefficiencies and recommend remedial action as required.
• Work with Compliance to understand new regulatory requirements and ensure we fulfil our obligations.
• Lead hubbing of operations right shoring for FSS markets.

The Ideal Candidate:

• Bachelors Degree in Banking/Finance/Information Technology or equivalent
• Min 5 years of relevant experience – Banking & Financial.
• Experience in a Securities Services / Market Operations / Investment Banking
• In-depth knowledge of Securities settlements will be an added advantage.
• Ability to learn quickly, transfers knowledge appropriately, understand and interpret numeric data.
• Evidence of good analytical, statistical and data mining skills to study trends and make projections.
• Consistently demonstrates clear and concise written and verbal communication skills
• Skills – any added skills such as VBA, python, programming, advance in excel – added advantage.
• Candidates with experience in Asian Securities markets has a significant advantage – HK, SG, TH

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.