Manager, Sales Force Effectiveness (FMCG)

DKSH; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company seeks a Manager for Sales Force Effectiveness in the FMCG sector. The role involves managing sales budgets, implementing effectiveness frameworks, and leading training initiatives. Candidates must have strong FMCG experience and proven analytical abilities to enhance team productivity. This position offers a competitive salary and opportunities for professional development.

Qualifications

• Minimum 5 years’ experience in Sales Force Effectiveness is preferred.
• Sound knowledge of FMCG industry/market/competitors/customers.
• Demonstrate proficiencies in office productivity tools.

Responsibilities

• Manage departmental operating budgets and costs.
• Implement sales force effectiveness plans and monitor outcomes.
• Conduct training and enhance the training framework.

Skills

Sales Effectiveness

Analytical Skills

Research Skills

Communication

Education

Degree in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Manager, Sales Force Effectiveness (FMCG)

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• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources
• Implement a robust sales force effectiveness framework to govern all sales force effectiveness activities
• Execute and monitor sales force effectiveness plans and initiatives to drive sales growth and sales force productivity
• Manage the implementation of processes, tools and systems (e.g. customer relationship management, field force management system) to support sales activities
• Drive active usage of customer relationship management program to monitor interactions with current and future customers, manage customer data and direct segmentation/targeting, etc.
• Implement a training framework for the integrated development of the sales force.
• Conduct training and initiate enhancements to training framework/programs
• Oversee the implementation of a robust reporting platform that caters to internal sales reporting requirements
• Drive continuous improvement of sales force effectiveness framework, plans, training, processes, tools, systems and reporting to effectively support sales teams
• Collaborate with sales teams to anticipate their needs and customize solutions that will increase their effectiveness
• Build and maintain long-term relationships with external vendors to ensure sustainability of services provided
• Manage and oversee team’s delivery of team/function goals to drive execution against goals set
• Drive and manage learning and development of team in the area of Sales Force Effectiveness and DKSH behavior to achieve team/function goals
• Drive self-learning and improvement in the area of Sales Force Effectiveness and DKSH behavior as part of continuous learning

Functional skills and knowledge:

• Demonstrate sound knowledge and understanding of FMCG industry/market/competitors/customers
• Demonstrate sound knowledge in the general principles of sales
• Familiarity with the sales environment is a must
• Demonstrate advanced research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English, both written and spoken
• Experience with Sales Force Effectiveness is preferred, FMCG industry experience is a MUST.

Education:

Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline

Minimum 5 years’ experience in similar roles.

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Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following Microsoft Office products are you experienced with? Which of the following languages are you fluent in? How many years' experience do you have as a Sales Force Effectiveness Manager? How much notice are you required to give your current employer?

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and

distributing high-quality products and brands for multinational and Fortune 500 companies. Through our

Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver

sustainable growth for our partners. We contribute to improving the quality of life for our employees and

people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly

listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over

29,000 specialists and produced net sales of CHF 11.1 billion in 2023.

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