Manager – Rewards & Performance Management

Nando's; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

Nando's is seeking a Manager for Rewards & Performance Management to redefine and lead total rewards strategies. You will collaborate across functions to drive engagement and manage compliance, while tracking performance metrics and ensuring alignment with business goals. Join us to make a real impact in a dynamic team focused on people development, rewards design, and organizational growth.

Benefits

Sabbatical Leave

Outpatient & Inpatient benefits

Flexi Working Hours

Nando's Meal Card

Multiple Leaves

Staff Discount

Career Development

Qualifications

• 6–8 years of HR experience including 3 years in total rewards.
• Experience in retail or hospitality with consulting background is a strong asset.
• Advanced skills in change management and compensation compliance.

Responsibilities

• Lead the design and review of total rewards strategies and compliance.
• Collaborate with analytics and finance teams to deliver insights.
• Coordinate performance management and talent succession planning.

Skills

Data analytics

Stakeholder engagement

Total rewards design

Strategic planning

Organizational design

Education

Bachelor’s degree in human resources

Business Administration

Psychology

Tools

Microsoft Excel

Power BI

Job description

Manager – Rewards & Performance Management

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Not Your Average HR Role. Not Your Average Brand.

We’re looking for a game-changer—not just someone who manages rewards, but someone who redefines them. At Nando’s, we believe great people build great businesses. As our Manager – Rewards & Performance, you won’t just be crunching numbers or ticking boxes. You’ll be shaping the strategies that keep our people inspired, recognized, and ready for what’s next.

From building smarter pay structures to designing performance systems that mean something, to strengthening our talent pipeline. If you're ready to make a real impact and help shape the future of our people strategy, we’d love to hear from you.

Step up. Stand out. Let’s build the future of Nando’s together.

What you’ll do:

1. Total Rewards & Compliance

Lead the design, simulation, and annual review of total rewards strategies, including salary benchmarking, bonus structures, and allowances.

Ensure all reward programs comply with MY & SG labour laws and manage the annual Rewards Communication Plan (e.g., brochures, town hall materials, intranet updates).

2. Data, Reporting & Insights

Collaborate with analytics and Finance teams to deliver accurate and insightful dashboards covering compensation gaps, succession metrics, bonus spending, and promotion trends.

Support cost-of-labour modelling and budgeting processes.

3. Cross-Functional Collaboration

Partner with Finance, HR, Restaurant Support, and Casa Operations to drive reward planning, policy alignment, and talent initiatives, including benchmarking, new branch planning, and HR program follow-ups.

4. Performance Management

Coordinate in calibration sessions for key roles and help align KPIs with business goals.

Track performance metrics and progress toward goal completion.

Maintain performance review tools, forms, and rating guidelines.

Work with stakeholders and managers to ensure timely and fair appraisals.

Link performance outcomes to rewards, talent reviews, and succession planning

5. Talent & Succession Planning

Coordinate talent review sessions and manage the bench strength database.

Support the development of competency frameworks and succession identification for critical roles

6. Organisation Design & Change Management

Maintain org charts, support structural changes and new site rollouts.

Assist in managing change efforts through communication planning and stakeholder engagement activities.

Requirements:

A Bachelor’s degree in human resources, Business Administration, Psychology, or a related field.

6–8 years of HR experience, with at least 3 years focused on total rewards.

A strong track record in leading reward projects across multi-location or multi-functional environments.

Bonus points if you have credentials in rewards, succession planning, analytics, or consulting.

Experience in retail, F&B, or hospitality is an advantage, with consulting background viewed as a strong asset.

Advanced skills in total rewards design, HR data analytics, strategic planning, and stakeholder engagement.

Intermediate capability in compensation compliance (MY & SG), organizational design, budgeting, and change management.

Working knowledge of succession planning, performance management, and tools like Power BI.

High proficiency in Microsoft Excel and PowerPoint.

Familiarity with HRIS and talent systems will be extra advantage.

Some travelling within Malaysia and Singapore will be required from time to time.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have in Human Resources (HR)? How many years' experience do you have as a Performance and Reward Manager?

Hospitality & Tourism 1,001-5,000 employees

At Nando’s, it is not just about the chicken. It’s about the people who make the chicken. We are all a part of a big and Fired Up! global family that works hard and plays hard. We like to keep things fun and informal, while fantastic opportunities keep us learning, growing, experiencing and sometimes even partying!

Our brand aims to deliver an all-rounded dining experience that is uniquely Nando’s by holding onto these 5 values: Pride, Passion, Integrity, Family, and Courage. So if you have a strong sense of pride, integrity, passion, drive and love for PERi-PERi chicken, we’ve been looking for you to be part of this hot opportunity to grow with us together and deliver a great Nando’s experience as we expand to the rest of Malaysia.

At Nando’s, it is not just about the chicken. It’s about the people who make the chicken. We are all a part of a big and Fired Up! global family that works hard and plays hard. We like to keep things fun and informal, while fantastic opportunities keep us learning, growing, experiencing and sometimes even partying!

Our brand aims to deliver an all-rounded dining experience that is uniquely Nando’s by holding onto these 5 values: Pride, Passion, Integrity, Family, and Courage. So if you have a strong sense of pride, integrity, passion, drive and love for PERi-PERi chicken, we’ve been looking for you to be part of this hot opportunity to grow with us together and deliver a great Nando’s experience as we expand to the rest of Malaysia.

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Perks and benefits Sabbatical Leave (For Full-Time only) Outpatient & Inpatient Flexi Working Hours Nando's Meal Card (Restaurant Managemet team & HQ) Multiple Leaves Staff Discount Career Development

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