Manager - Relationship Management

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Gamuda Land, the property arm of Gamuda Berhad, the monumental nation builder with a spectrum of experience and expertise in engineering, construction and infrastructure concessions. Gamuda Land has over two decades of experience in developing townships, high-rise developments, country clubs and commercial centres. Some of its high profile, award-winning projects in Malaysia include Horizon Hills, Kota Kemuning, Jade Hills and Valencia among others; more notably, its international foothold is further strengthened by its overseas projects in Australia, Singapore and Vietnam respectively, some of which have also won numerous awards.

Job Description

Job Summary:
Responsible for driving all sales activities i.e. sales enquiries, sales conclusion, sales documentation, exhibitions, road shows and strengthen customer relationship with a remarkable customer experience.

Key Responsibilities

• Assist Senior Relationship Manager in formulating and executing strategic sales plans and campaign as to meet monthly and annual sales target.
• Conduct market surveys, provide details to management and keep track of market trends and pricing.
• Explore sales channels such as roadshow venues, digital media and other marketing platform.
• Monitor and review all marketing campaigns, programs and exhibition.
• To keep abreast of latest sales information and competitor activity to recommend necessary tactical action.
• To monitor and take charge on coordinating the preparation of roadshow, launching, promotion materials, sales kits and sales documentation.
• To attend to feedback / comment from visitors / purchasers during sales, site visit and presentation.
• To ensure that sales data and report are updated timely.
• To manage the sales gallery and show units on site.
• Brand ambassador for the company.
• Dedicated key contact person for assigned customers.
• Build positive and productive relationship with customers for business growth.
• Develop strategies to improve customer satisfaction.
• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
• Any other duties that will be assigned from time to time by the Management.

Qualifications

• Minimum Certificate / Diploma in related field.
• Good communication and sales skill.
• At least 5 years of related working experience in property sales.