Manager, Q.A. (Bukit Minyak)

HANWA STEEL CENTRE (M) SDN BHD; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the steel industry is searching for a Quality Assurance Manager. This role involves overseeing QA teams, improving production yield, and ensuring compliance with ISO standards. Candidates should possess strong leadership and problem-solving skills, along with relevant technical qualifications and experience.

Qualifications

• At least 5 years of working experience in the related field.
• Strong background in ISO 9001 & ISO 14001.
• Process good knowledge of statistical methods.

Responsibilities

• Lead the plant QA team and manage quality management systems.
• Prepare and implement Quality Control Plans and Operational Procedures.
• Monitor quality performance metrics and recommend improvements.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Education

Degree or Diploma in Engineering or Computer Science

Job description

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Overall lead plant QA team including quality management system, supplier quality management, in process quality control, outgoing QA and customer quality management.

Coach and manage QA staff to perform their role to meet company objective such as yield improvement and customer complaint reduction.

Work with QA team, operations team & maintenance team to improve production yield and ensure quality stability and consistency.

Prepare and implement Quality Control Plans, Inspection Test Plans and other Operational Procedures in accordance to the technical specifications, customer’s surveillance requirements, and good manufacturing / engineering practice and enforce the same on Operations in their execution.

Lead the customer quality team to assure proper response and handling of customer complaint with root cause analysis, corrective actions and preventive actions, and audit to ensure action implementation and avoid reoccurance of problem. Work with Sales to reduce material return. Maintain good relationship with and assure sufficient and prompt support to customer for customer satisfaction.

Participate in or lead customer audits and inspections, providing documentation and support as required.

Monitor and analyze quality performance metrics and recommend areas for process improvement.

Hands on and work together with team on production floor to ensure all the improvement actions and projects are well executed and to the ground.

Provide training and mentoring to team members on quality control practices and quality assurance standards.

Requirements / Skills :

Degree or Diploma in Engineering, Computer Science or any field.

Process good knowledge of various statistical methods, quality management systems and strong background in ISO 9001 & ISO 14001.

At least 5 years of working experience in the related field is required.

Excellent communication and leadership skill.

Strong analytical and problem-solving skills.

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Your application will include the following questions:

How many years' experience do you have as a manager / team lead? What's your expected monthly basic salary? Which of the following languages are you fluent in? How many years' experience do you have as a Quality Assurance Manager? Which of the following Microsoft Office products are you experienced with? Have you worked in a role which requires a sound understanding of ISO 9001? How would you rate your English language skills? How much notice are you required to give your current employer?

What can I earn as a Quality Assurance Manager