Manager - Personal Financial Services Direct Sales (Personal Loan)

Manager - Personal Financial Services Direct Sales (Personal Loan)

Apply locations PJC-PJ City time type Full time posted on Posted Yesterday time left to apply End Date: July 21, 2025 (30+ days left to apply) job requisition id JR0000020597

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

• To manage sales performance of Sales Executives to achieve their individual sales target
• To plan and execute team sales plan in achieving the monthly and annual acquisition target
• To communicate and liaise with credit initiation, policy and other departments on issue related to loan acquisition

Managerial (team/group responsibilities)

• To plan, set and ensure monthly sales target by Individual Sales Executive is achieved
• Coach and develop Sales Executives to enhance their Product Knowledge and selling skill
• Coach and motivate the Sales Executives and create a highly charged and aggressive sales team
• To cultivate a professional working atmosphere that encourages career development and reduces staff attrition
• To liaise with CMS to handle/resolve customers’ complaints timely and efficiently
• Ensure compliance in all internal and external dealings

Organizational (organizational responsibilities)

• Ensure compliance and consistency with Bank’s policy in Personal Loan acquisition effort
• To ensure team’s headcount requirements are met
• To cultivate strong customer service culture and awareness among Sales Executives

Education/Qualification

• Diploma / SPM (with sales experience in financial industry as sales manager)

Experience

• Minimum 2 years sales management OR
• Minimum 2 years of sales experience in loan or financial industry

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Realise your full potential at Hong Leong Bank by applying now.