Manager, Network Security Operations

Hong Leong Bank Berhad; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hong Leong Bank Berhad is seeking a Manager of Security Operations to lead daily IT security operations, ensure regulatory compliance, and drive improvements across security controls. The role requires hands-on management of security technologies and collaboration with IT and business units to safeguard critical infrastructure and data assets.

The ideal candidate will have 7–10 years in IT security, 3–5 years in supervisory roles, and relevant certifications such as CISSP or CISM.

Qualifications

• 7–10 years of experience in IT infrastructure and security roles.
• 3–5 years in a dedicated security operations supervisory or management capacity.
• Hands-on experience with Firewalls, WAF, IPS/IDS, Endpoint Security, NAC, and SIEM.

Responsibilities

• Oversee daily security operations and ensure optimal performance of security components.
• Lead and develop a high-performing security operations team.
• Collaborate with IT, risk, and business units to proactively address security concerns.
• Prepare and present regular security operations reports and dashboards to senior management.
• Drive continuous service improvement through automation and orchestration.

Skills

Leadership

Problem solving

Communication

Work ethic

Education

Bachelor's Degree in Computer Science / IT / Cybersecurity

Certifications: CISSP, CISM, GSEC, CCNP Security, Fortinet NSE 4+, PCNSE

Job description

Overview

The Manager, Security Operations manages and executes the bank's daily IT security operational posture. This role ensures the continuous operation, compliance, and effective management of security controls and systems that safeguard Hong Leong Bank Berhad's critical IT infrastructure and data assets. The incumbent will lead a dedicated team to execute security operations tasks, drive tactical improvements, and ensure alignment with business and regulatory requirements.

Responsibilities

• Security Operations Management
  • Manage the daily operations of all security appliances and equipment, including Firewalls, Web Application Firewalls (WAF), Endpoint Detection and Response (EDR) solutions, Intrusion Prevention Systems (IPS), and Network Access Control (NAC) systems.
  • Ensure optimal performance, availability, and configuration for all managed security components.
• Compliance And Maintenance
  • Ensure adherence to internal policies, industry best practices, and regulatory guidelines such as Bank Negara Malaysia's RMiT.
  • Supervise and ensure the timely execution of patching, firmware upgrades, and vulnerability remediation across all security infrastructure.
• Execution Of Security Initiatives
  • Contribute to the execution of security technology refresh initiatives, ensuring systems remain secure and performant.
  • Assist in the design and architecture of new security solutions and enhancements to existing controls.
• Technology Evaluation
  • Support the evaluation and testing of new and emerging security technologies to enhance the bank's security posture.
• Cross-Functional Collaboration
  • Collaborate closely with respective IT teams (e.g., Network, Database, Application, IT Risk) and business units to proactively identify and address security concerns.
• Change Validation And Quality Assurance
  • Implement improvements to security monitoring and alerting capabilities.
• Team Leadership And Development
  • Supervise, mentor, and develop a high-performing team of security operations professionals.
  • Foster a culture of continuous learning and security awareness within the team.
• Reporting And Communication
  • Prepare and present regular performance reports and dashboards on security operations to senior management.
• Service Improvement
  • Execute continuous service improvement initiatives, implementing automation and orchestration where feasible to streamline security processes.

Education

• Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Certifications: Relevant professional certifications such as CISSP, CISM, GSEC, CCNP Security, Fortinet NSE 4+, Palo Alto PCNSE, or equivalent are highly desirable.

Experience

• Minimum of 7-10 years of progressive experience in IT infrastructure and security roles.
• At least 3-5 years in a dedicated security operations supervisory or management capacity, preferably within the financial services industry.
• Proven hands-on experience and in-depth knowledge of managing and operating a wide range of security technologies such as Firewalls, WAF, IPS/IDS, Endpoint Security, NAC, and SIEM integration.
• Solid understanding of IT governance, risk management, and compliance frameworks such as ISO 27001, NIST, BNM RMiT, PCI DSS.
• Experience contributing to the management of OPEX/CAPEX budgets.

Skills & Attributes

• Leadership and Management: Strong leadership and people management skills, with the ability to motivate and supervise a team.
• Problem-Solving: Strong analytical and problem-solving abilities, capable of dissecting complex security issues.
• Communication: Excellent communication and presentation skills, with the ability to articulate technical concepts clearly to both technical and non-technical staff.
• Work Ethic: Proactive, results-oriented, and able to thrive in a fast-paced environment.