Manager, Learning & Development

ONYX Hospitality Group; Kuala Lumpur; On-site; MYR 25,000 - 45,000; Full time

Job summary

Join a dynamic team in the heart of Kuala Lumpur as a Learning & Development Coordinator. This role is vital for fostering a culture of continuous learning and development within the hotel. You will work closely with department heads to identify training needs, implement training plans, and ensure that all team members meet performance standards. If you have a passion for hospitality and a commitment to excellence, this position offers a unique opportunity to make a meaningful impact in a vibrant environment. Take the next step in your career with this exciting opportunity!

Qualifications

• 2-5 years of experience in hotel/resort environment.
• Strong communication skills in English, both verbal and written.

Responsibilities

• Identify Team Member learning and development needs.
• Administer the Learning & Development budget.
• Prepare and submit Learning & Development plans and reports.

Skills

Verbal Communication

Written Communication

Computer Literacy

Education

Diploma in Hotel Management

Bachelor's Degree in Hotel Management

Job description

Position: Learning & Development Coordinator

Set in Malaysia's rapidly developing capital, our hotel is located in the heart of KL Eco City, Bangsar, and directly connected to the LRT Station and KTM Commuter Station. Amari Kuala Lumpur is ideally situated between Kuala Lumpur and Petaling Jaya, offering 252 guest rooms including Superior rooms, Club Deluxe rooms, and Club One Bedroom Suites.

Responsibilities:

1. Liaise with all Department Heads to identify Team Member learning and development needs.
2. Support the implementation of the property Training Plan to meet these needs.
3. Work with GM and DHR or MHR to create detailed annual training plans and budgets.
4. Administer the Learning & Development budget.
5. Develop departmental on-the-job training schedules that meet operational objectives.
6. Prepare and administer the learning and development calendar regularly.
7. Assist department heads, outlet managers, and supervisors in setting up and scheduling on-the-job training to achieve performance standards.
8. Prepare and submit Learning & Development plans and reports for property management.
9. Manage and update monthly training records, ensuring Team Members complete required training hours according to ONYX standards.

Qualifications:

• Diploma/Degree in Hotel Management or related professional area.
• Minimum 2-5 years of experience in a hotel/resort environment, preferably in the Indian Ocean or beach destinations.
• Excellent verbal and written English communication skills and computer literacy.

Application Process:

Send your CV to: [e-mail]

Positions are open to all local and permanent residents of Malaysia only.

Only shortlisted candidates will be contacted.

Additional Details:

• Education: Bachelor’s degree
• Years of Experience: 2-5 years
• Number of Positions: 1
• Apply Here: [Insert application link or instructions]

Note: Maximum file size for uploads is 4 MB, accepted formats include .doc, .docx, .pdf, .htm, .html, or .txt files. CAPTCHA verification is required.

• Copyright 2025 ONYX Hospitality Group. All Rights Reserved