Manager, Learning & Culture

People Operations; Selangor; On-site; MYR 180,000 - 280,000; Full time

Job summary

Grab is seeking a Learning & Culture Manager within the People and Organisation Development team to lead cross-team projects that build core employee capabilities and embed shared ways of working.

You will report to the Head of Learning & Culture and drive strategic roadmaps, collaborate with vendors and stakeholders, and measure impact to scale high performance across regions.

This is a regional, individual contributor role, with a five-day onsite working practice in Malaysia.

Responsibilities

• Diagnose organisational needs and define learning and culture roadmaps.
• Design integrated interventions combining learning, culture, workflow, and system levers.
• Lead cross-functional delivery, manage vendors, and secure adoption with leaders.
• Measure impact and iterate to continuously improve outcomes.

Job description

The People and Organisation Development team's (POD) mission is to fuel Grab's success by creating an environment where our people can do their best work. The Learning & Culture team strengthens Grab's productivity advantage and enables high performance at scale by building core skills and embedding shared ways of working. As coaches, strategists, and designers, we create targeted learning, behaviour change, and org development interventions that improve how Grabbers grow, collaborate, and execute.

Get to Know the Role

As the Learning & Culture Manager, you will lead complex, cross-team projects that:

• Build core employee capabilities: Equip Grabbers with critical human and AI skills that accelerate high performance and growth.
• Embed shared ways of working: Shape the behavioural standards, team habits, and culture interventions that improve how Grabbers collaborate, decide, and execute.

This is a regional, individual contributor role, and you will report to the Head of Learning & Culture.

Grab has 5-day onsite working practice.

Critical Tasks You Will Perform

• Diagnose and Strategise: You will turn complex organisational needs into clear learning and culture strategies. Using data, feedback, and observation to identify the highest-impact problems to solve, you will define roadmaps that deliver measurable outcomes.
• Design Integrated Interventions: You will architect solutions that combine learning, culture, workflow, and system levers.
• Lead Cross-Functional Delivery: You will take full ownership of your plans from concept to scale. This includes managing external vendors, partnering with People and business stakeholders, and securing adoption across teams and leaders.
• Measure Impact and Iterate: You will define success measures, evaluate intervention effectiveness, and continuously refine solutions.