Manager, Key Account

Universal Robina Munchy's; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading company in the FMCG sector seeks a Key Account Manager to drive business success in Malaysia. The role involves managing key customer relationships, strategic planning, and leading promotional activities to meet company objectives. Ideal candidates will have extensive experience in Key Account Management and a strong background in business or marketing.

Qualifications

• Minimum 8 years related experience, with 5 years in Key Account Management.
• Verbal and Non-Verbal Communication skills in English.
• Experience in the FMCG industry is an added advantage.

Responsibilities

• Manage key customer accounts, ensuring strategic alignment.
• Negotiate national contracts and monitor agreements.
• Develop promotional plans and evaluate their effectiveness.

Skills

Negotiation

Strategic Planning

P&L Management

Relationship Management

Market Analysis

Education

Minimum Degree in Business/Marketing

Job description

Job Description

Job Summary / Purpose

To support the management and development of the Key Account business in Malaysia towards meeting company’s objectives through Strategic Customer Planning and strong trade relationships.

Key Responsibilities

• To practice “Strategic Key Account Management” Approach in managing the customers.
• Negotiation of national contracts based on commercial policy and the client objectives.
• Monitors agreements roll-out and investments.
• Maintains relationships with customers’ key decision makers.
• Manages the account’s P&L.
• Develops relationship with the buyer.
• Coordinates execution of agreements and promotions with the sales force.
• Builds the business plans for each assigned customer.
• Draw out monthly promotion plan, review customer monthly / yearly cumulative sales performance, the market and the category performance, promotion design, measurement tool and the promotion effectiveness evaluation.
• In depth understanding of the key account retails sales strategy and operation mechanism, formulate key account strategy, goal and budget constraint, determine the business cooperation foundation and opportunity.
  
  

Requirements

• Minimum Degree in Business/Marketing.
• Minimum 8 years related experience with minimum 5 years Key Account Management.
• Verbal and Non-Verbal Communication skills in English.
• Experience in the FMCG industry is an added advantage.
• Experience in Key Account Management / Strategic Customer Management.
  
  

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