Manager, HRA Operations

Unique Harvests; Miri; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in Malaysia is seeking a Manager for Human Resources & Administration to oversee HR operations and ensure compliance. This role involves managing employee relations, HR technology, and administrative functions while fostering a positive workplace culture. The ideal candidate will have a Bachelor's degree in HR, extensive experience, and strong communication skills.

Qualifications

• 10 years of relevant working experience in HR.
• Proficiency in English, Bahasa Malaysia, and Mandarin.
• Sound knowledge of employment laws and HR best practices.

Responsibilities

• Oversee HR operations and ensure compliance with regulatory standards.
• Manage immigration matters and employee relations.
• Leverage HRIS systems for operational efficiency.

Skills

Stakeholder management

Communication

Problem-solving

HR compliance

Interpersonal skills

Education

Bachelor's Degree in Human Resource Management

Tools

HRIS systems

Job description

The Manager, Human Resources & Administration plays a critical role in ensuring the smooth execution of HR operations, administrative functions, and compliance within the organization. The position is responsible for supporting the Head of Human Resources & Administration by overseeing day-to-day operations while fostering a highly inclusive culture and driving effective human capital management.

DUTIES AND RESPONSIBILITIES

1. HR Operations & Compliance
2. Ensure efficient HR operations, policy implementation, and compliance monitoring.
3. Maintain strict adherence to international, national, and Group laws governing employment regulations.
4. Provide HR advisory to management and employees, ensuring alignment with legal and best practices.

1. Human Resources Responsibilities
2. Oversee HR operations and ensure compliance with regulatory standards.
3. Manage immigration matters, including employment and dependant passes.

1. Employee & Stakeholder Relations
2. Handle conflict resolution and workplace mediation.
3. Maintain strong communication to support employee engagement.
4. Foster a positive and inclusive workplace culture.

1. HR Technology & Payroll Management
2. Leverage HRIS systems and digital HR tools for operational efficiency.
3. Oversee payroll management and benefits administration.

1. Office Administration & Asset Management
2. Develop and enforce Office Administration SOPs across the organization.
3. Oversee office administration and asset management to ensure efficiency.
4. Supervise HR & Administration Executives in handling documentation and travel arrangements.
5. Coordinate with other departments to align administrative support with company strategy.
6. Plan and implement efficient administrative procedures for daily operations.
7. Monitor office environment, ensuring good housekeeping and proper equipment maintenance.
8. Manage vendor relationships and oversee procurement for HR-related services.
9. Maintain HR documentation and compliance records effectively.
10. Handle additional duties as assigned by the immediate superior.

QUALIFICATION AND EXPERIENCE

• Candidate must possess at least a Bachelor's Degree in Human Resource Management or equivalent.
• At least 10 years of relevant working experience, with a focus on compliance and operational efficiency.
• Industry exposure in MNCs, local, international, hospitality, retail, and F&B sectors is highly preferred.
• Sound knowledge of employment laws, regulatory frameworks, and HR best practices.
• Proficiency in English, Bahasa Malaysia, and Mandarin is required; proficiency in Mandarin is especially important for communication with Mandarin-speaking clients.
• Strong stakeholder management skills with the ability to collaborate across departments.
• Proficiency in HRIS systems and digital HR tools for process optimization.
• Excellent communication and interpersonal skills for handling employee relations and workplace culture initiatives.
• Strategic thinking and problem-solving abilities to drive HR process improvements.
• Experience in office administration, asset management, and vendor coordination.
• Ability to handle sensitive and confidential information with discretion and professionalism.

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