Manager, Fulfilment (Business Development)

Ninja Van; Subang Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

An innovative logistics company is seeking a dynamic Sales and Business Development professional to drive growth and enhance customer engagement. This role involves working closely with clients to understand their fulfilment needs, collaborating with various teams to close deals, and managing complex negotiations. The ideal candidate will have a strong background in sales, particularly within the 3PL logistics sector, and a passion for thriving in a fast-paced environment. Join a forward-thinking team that is reshaping the logistics landscape across Southeast Asia and take your career to new heights!

Qualifications

• 3-5 years of experience in sales, business development, and marketing.
• Experience in 3PL logistics, particularly fulfilment and warehousing.

Responsibilities

• Drive growth aligned to fulfilment sales targets through client engagement.
• Plan and implement sales and marketing programs for new and existing customers.

Skills

Sales Development

Business Development

Marketing

Client Engagement

Negotiation Skills

Market Insight Analysis

Multi-tasking

Strong Business Acumen

Education

Degree/Diploma in any field

Tools

Microsoft Office

Google Workspace

Job description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities:

• Drive topline growth based on internal and external leads aligned to Fulfilment sales target.
• Engagement with clients and understanding fulfilment requirement, and work with internal stakeholders to provide solutions.
• Work closely with various stakeholders, including Marketing, Product, Project and other teams to close funnels.
• Responsible for planning and implementing sales, marketing and product development programs, targeted towards existing and new Ninja Van customers.
• Work on complex commercial negotiations with clients, including cross selling various products aiming to push for new wins.
• Independently prepare, draft and review presentations with customers.
• Work closely on contract negotiation and engagements between clients and legal team.
• Provide sales activities updates for management review.
• Handle inquiries and perform related duties including ad hoc and Fulfilment related tasks as assigned.
• Gain market insights in order to penetrate new Fulfilment business opportunities.

Requirements:

• At least a degree/diploma in any field
• At least 3-5 years of extensive experience in sales, business development and marketing
• Experience in 3PL logistics business development, particularly fulfilment and warehousing.
• Track Record on managing and growing customer portfolio aligned to target given
• Strategic, innovative, and creative personality with a strong business acumen
• A passion for working in and managing a fast-paced, collaborative environment
• Adept multi-tasker with ability to quickly prioritize and effectively delegate tasks
• Sales/ Business development or account management experience in eCommerce Logistics market
• Strong existing working relationships with clients
• Proficiency in Microsoft Office (Word, Powerpoint, Excel) and Google Workspace (Docs, Slides, Sheets, Forms)
• Proficiency in English (Reading, Writing & Speaking)