Manager Field Sales (FMCG, Malacca)

DKSH Management Ltd.; Kuala Lumpur; On-site; MYR 100,000 - 167,000; Full time

Job summary

DKSH is seeking a Manager, Field Sales (FMCG) in Malacca to lead and grow field sales across assigned territories. You will guide budgets, strategize routes, and monitor KPIs while fostering strong customer and stakeholder relationships in Malaysia.

The ideal candidate has 3–5 years in FMCG sales with 2–3 years in management, strong negotiation skills, and proficiency in Excel/PowerPoint. English fluency is required; Chinese is a plus for liaising with Chinese-speaking customers.

Qualifications

• Degree or professional qualification in Business Studies, Marketing, Economics, or a related discipline.
• Minimum 3 to 5 years of experience in a FMCG Sales role, with 2 to 3 years in a managerial capacity; GT sales channel experience is a must.
• Sound knowledge of the industry, market landscape, competitors, and customers.
• Proven sales track record in assigned territories, products, and services, with an established industry network.
• Strong communication and negotiation skills with ability to influence at multiple levels.
• Advanced research and analytical skills with ability to translate data into actionable sales strategies.
• Proficiency in Office productivity tools including Excel, Word, and PowerPoint.
• Fluency in English; Chinese language ability is an added advantage.

Responsibilities

• Manage departmental operating budgets and costs in line with annual allocations.
• Develop and implement short- and long-term sales strategies and plans to achieve targets.
• Assign territories, establish budgets, and monitor KPI achievements with regular performance reviews.
• Monitor sales activity progress and respond to market changes with tailored solutions.
• Contribute to pricing and contract terms to achieve targeted margins and assist negotiations.
• Identify product gaps from lost sales data and customer feedback to inform decisions.
• Oversee sales reporting, forecasts, and opportunities for customer base expansion.
• Drive improvements in sales processes and ensure prompt collection of payments.
• Build strong relationships with key customers and collaborate across DKSH units.
• Lead team delivery of goals and promote DKSH values through continuous learning.

Skills

FMCG Sales

Managerial experience

Negotiation

Analytical skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

English fluency

Chinese language (advantage)

Education

Business/Marketing/Economics degree or professional qualification

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

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Title: Manager Field Sales (FMCG, Malacca)

Location: Ayer Keroh, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 246303

Description:

About The Role

The Manager, Field Sales is responsible for managing and monitoring sales teams to achieve sales targets across assigned businesses and territories within DKSH's Consumer Goods business in Malaysia. This role delivers sustainable commercial growth by developing and implementing strategic sales plans, driving field operational excellence, and cultivating strong customer and stakeholder relationships that advance overall business objectives.

What You Will Deliver

• Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
• Develop and implement short- and long-term sales strategies and plans, including route planning and new customer generation, to achieve sales targets across assigned businesses and territories
• Assign geographical sales territories, establish budgets, and monitor team Key Performance Indicator (KPI) achievements, conducting regular performance reviews to address gaps and sustain continuous improvement
• Manage and monitor sales activity progress including market hygiene, client budget adherence, and store call cycles, implementing customized solutions in response to evolving market conditions and trends
• Monitor costs and contribute inputs on pricing and contract terms to achieve targeted margins, actively supporting negotiations and deal-closing activities
• Identify product gaps and improvement opportunities through analysis of lost sales data and customer feedback to inform strategic decisions
• Oversee sales reporting and projected sales and margin forecasts, proposing customer base expansion opportunities grounded in market knowledge
• Drive continuous improvement across sales processes, sales plans, and customer satisfaction, analysing collection trends and recommending solutions to ensure prompt payment
• Manage the timely resolution of customer issues and recommend preventive measures to minimize the recurrence of future incidents
• Build and strengthen relationships with key customers to foster loyalty and achieve shared business objectives
• Collaborate with internal stakeholders to deepen understanding of client requirements and leverage cross-product and cross-industry business opportunities
• Manage and oversee team delivery of function goals, driving consistent execution and accountability against agreed targets
• Champion team learning and development in Field Sales practices and DKSH values, while pursuing continuous self-improvement to lead by example
• Administrative duties and coordination tasks as required

What You Bring

• Degree or professional qualification in Business Studies, Marketing, Economics, or a related discipline
• Minimum 3 to 5 years of experience in a FMCG Sales role is a MUST, with a minimum of 2 to 3 years in a managerial capacity. Experience in GT sales channel is a must.
• Sound knowledge and understanding of the industry, market landscape, competitors, and customers
• Proven sales track record in assigned territories, products, and services, supported by an established network of industry contacts
• Strong communication and negotiation skills with the ability to influence at multiple levels
• Advanced research and analytical skills with the ability to translate data into actionable sales strategies
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Fluency in English, both written and spoken. Able to converse in Chinese will be an added advantage as will need to liaise with Chinese speaking customers.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.
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