Manager, FCSO Data Quality

Standard Chartered; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

An international bank in Kuala Lumpur is seeking a Data Quality Analyst to ensure the health of the data ecosystem and manage data quality challenges. The ideal candidate will possess strong data analytics skills and experience with SQL and data quality management tools. This role involves collaboration with various data stakeholders to ensure compliance and enhance data quality measures, while offering flexible working options and comprehensive benefits.

Benefits

Competitive salary and benefits

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• Experience in managing stringent data quality control processes.
• Competence with data profiling tools and methodologies, SQL at a minimum.
• Good understanding of data models and ability to navigate transformations.

Responsibilities

• Support FCSO data strategy and vision.
• Manage Data Quality controls and issues effectively.
• Analyze and resolve data quality errors.

Skills

Data Analytics

SQL

Stakeholder Communication

Knowledge on Trade and Security Service AML

Education

Degree or above in Information Technology, Computer Science or equivalent

Tools

Dataiku

Tableau

Paxata

Job description

Data Quality (DQ) Analyst are responsible for ensuring the overall health of the data ecosystem and the quality of data within it. Through their in-depth understanding of the data and requirements of downstream consumers, they define (and constantly refine) data quality controls and reports.

DQ Analyst track and manage DQ issues and work to prevent them from impacting day to day activities more than necessary. They will work closely with:

• FCSO Data Managers, who define the team's business requirements, objectives, strategy and priorities
• FCSO Data Specialist, who help to define solutions to DQ issues if they arise due to internal logic limitations
• FCSO Data Engineers, who design and implement the required data quality controls
• Downstream Process Owners, who must be aware of and understand any data quality issues
• Upstream data teams, who may need to take remedial action to solve data quality issues within their datasets / processes

DQ Analyst review the output of controls on a day to day basis and must respond quickly and appropriately to any issues that arise. Having identified an issue, they will engage the necessary stakeholders to manage the impact and define a path to resolution.

Key Responsibilities

Strategy: Data Quality (DQ) Analyst will be responsible to support FCSO data strategy & vision.

Business: Data Quality (DQ) Analyst are responsible for ensuring the overall health of the data ecosystem and the quality of data per bank’s data quality management standard within FCSO processes defined in enterprise operation risk platform.

Processes: This role is specific to Alert / Case System ECM / CERS. DQ Analyst track and manage DQ issues and work to prevent them from impacting day to day activities more than necessary.

Responsibilities for FCSO Data Quality Manager

• Day-to-day oversight of Data Quality controls, managing any issues in a timely and thorough manner
• Identify the root cause of data quality errors and make recommendations for long-term solutions, after working with support teams to make tactical resolutions
• Determine the business impact for any data quality issues and ensure these are well communicated downstream
• Define control requirements and constantly seek to enhance these
• Identify patterns in data quality issues and look for opportunities to address these strategically
• Independently analyze, query and manipulate data to uncover unknown or hidden issues missed by pre-defined controls

Qualifications for Data Quality Manager

• Experience in managing sophisticated and stringent data quality control processes, including managing of DQ dashboards and handling remediation tasks
• Competence with data profiling tools and methodologies (SQL at a minimum), with a preference for dedicated and sophisticated exploratory data analysis tools such as Dataiku, Tableau & Python.
• Good understanding of data models and the ability to navigate across multiple layers of transformation to understand the root cause of DQ issues.
• Good functional understating of critical data elements defined for Transaction monitoring/Name Screening/Trade Finance Operations.

People & Talent

• Experience in managing and leading sophisticated and stringent data quality control processes, including managing of DQ dashboards and handling remediation tasks
• Competence with data profiling tools and methodologies (SQL at a minimum), with a preference for dedicated and sophisticated tools such as Paxata or Tableau
• Good understanding of data models and the ability to navigate across multiple layers of transformation to understand the root cause of DQ issues
• Experience of performing root cause analysis on internal data and processes to answer specific business questions and identify opportunities for improvement
• Strong technical communication skills such that both technical and non-technical can quickly and easily understand the nature of errors

Risk Management

Data Quality (DQ) Analyst are responsible to identify, assess, monitor and mitigate DQ risks arising due to poor data quality for all FCSO processes.

Governance

Data Quality (DQ) Analyst are responsible to provided all necessary support to FCSO data governance team.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.

Key stakeholders

• FCSO business process owners/ DQ Risk Frame work Owners/ Risk Owners ,Process Technology, Audit and Assurance Teams

Other Responsibilities

• Embed Here for good and Group’s brand and values in [India / Risk Management ]
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
• Multiple functions (double hats)

Skills and Experience

• Data Analytics
• SQL
• Stakeholder Communication
• Knowledge on Trade and Security Service AML
• DQMS and DQMF

Qualifications

• Education: Degree or above in Information Technology, Computer Science or equivalent
• Excellent verbal and written communications skills
• Good knowledge of release process and control procedures.
• Strong experience in dealing with geographically diverse teams globally

Languages

• English

Competencies

Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

What we offer

• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.