Manager - Facilities Management

Sunway Berhad; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in Malaysia seeks an experienced Manager – Facilities Management to oversee operations of a mixed-use development. The role includes strategic management, stakeholder engagement, and compliance while promoting sustainability initiatives. Candidates should have a Bachelor’s degree and at least 10 years' experience in the field.

Qualifications

• At least 10 years’ experience in facilities or property management.
• Minimum of 2 years in a managerial role.
• Experience managing complex, mixed-use developments.

Responsibilities

• Lead all FM operations and ensure adherence to safety regulations.
• Manage annual FM budgets and oversee procurement planning.
• Engage with stakeholders to align expectations with operational execution.

Skills

Leadership

Stakeholder Management

Regulatory Compliance

Smart Facilities Tools

Communication

Education

Bachelor’s degree in Facilities Management

CIDB Certified Facility Management Manager

BOVAEAP Registered Property Manager

IWFM (UK) or IFMA equivalent

Tools

BMS

CMMS

Microsoft Office

Job description

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About the Role
We are looking for an experienced and driven Manager – Facilities Management to lead and oversee the operations of a mixed-use development. This role is crucial in delivering operational excellence, ensuring regulatory compliance (both local and international), driving sustainability initiatives, and maintaining strong stakeholder relationships across the site.

Key Responsibilities

Operational & Strategic Management

Contribute during the design development phase to ensure maintainability, access, and lifecycle planning are incorporated.

Develop and execute facilities management strategies aligned with organizational standards and goals.

Lead all FM operations, including M&E systems, architectural and civil components, as well as smart automation tools.

Implement lifecycle planning, asset tagging, asset enhancement, and preventive maintenance programs.

Ensure critical property systems operate with minimal downtime through proactive scheduling and maintenance.

Prepare and manage annual FM budgets, including CAPEX and OPEX forecasts.

Oversee procurement planning and ensure cost-effective service delivery.

Manage service contracts, monitor performance, and ensure timely delivery of services.

Establish and track SLAs and KPIs through performance dashboards to drive operational excellence.

Promote innovation and technology adoption to enhance service delivery, reporting, and resolution efficiency.

Compliance & Safety

Uphold workplace health and safety practices in compliance with internal policies and local regulations.

Ensure all operations adhere to statutory requirements, both locally and internationally.

Identify, evaluate, and mitigate operational and safety risks.

Conduct regular audits and implement continuous improvements.

Stakeholder Engagement

Act as the main point of contact for all FM-related matters, aligning stakeholder expectations with operational execution.

Build strong relationships with internal and external stakeholders including tenants, authorities, and service providers.

Support tenant onboarding processes and ensure operational readiness.

Sustainability & Environmental Responsibility

Lead sustainable FM practices across the development.

Drive initiatives that enhance energy efficiency, operational performance, and long-term asset value.

Lead and develop a multidisciplinary FM team, including both in-house staff and external vendors.

Conduct performance evaluations, support staff development, and plan for succession.

What We’re Looking For

Qualifications:

Bachelor’s degree in Facilities Management, Property Management, Engineering, or related fields.

Professional certifications such as CIDB Certified Facility Management Manager, BOVAEAP Registered Property Manager, IWFM (UK), IFMA, or equivalent are highly regarded.

Experience:

At least 10 years’ experience in facilities or property management, with a minimum of 2 years in a managerial or supervisory role.

Experience managing complex, mixed-use developments, particularly those integrated with infrastructure or transport elements, is an advantage.

Skills:

Strong leadership and stakeholder management capabilities.

Sound understanding of regulatory frameworks and compliance standards.

Proficiency in smart facilities tools such as BMS, CMMS, and Microsoft Office.

Skilled in proposal writing, budgeting (CAPEX/OPEX), and project justifications.

Excellent communication skills in both English and Bahasa Malaysia.

Join Us
Suppose you're passionate about optimizing building operations and leading high-performing teams. In that case, we invite you to be part of our dynamic environment where innovation, sustainability, and service excellence are at the core of everything we do.

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Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Facilities Management Manager? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

Trades & Services More than 10,000 employees

BUILDING ENDURING COMMUNITIES

Established in 1974, Sunway Group is one of Malaysia’s largest conglomerates with core interests in real estate, construction, education, healthcare, retail and hospitality, with a unique build-own-operate business model. We are committed to the 17 United Nations Sustainable Development Goals and continue to align our business strategies towards mininising environmental impact, and advancing economic and social progress. With a presence in more than 50 locations primarily in the Asia region, Sunway Group comprises 13 business divisions – real estate, construction, retail, hospitality, leisure, healthcare, education, financial and investment services, trading and manufacturing, building materials, quarrying, Real Estate Investment Trust (REIT) and digital.

In all that we do, we are driven by our core values of Integrity, Humility and Excellence.

BUILDING ENDURING COMMUNITIES

Established in 1974, Sunway Group is one of Malaysia’s largest conglomerates with core interests in real estate, construction, education, healthcare, retail and hospitality, with a unique build-own-operate business model. We are committed to the 17 United Nations Sustainable Development Goals and continue to align our business strategies towards mininising environmental impact, and advancing economic and social progress. With a presence in more than 50 locations primarily in the Asia region, Sunway Group comprises 13 business divisions – real estate, construction, retail, hospitality, leisure, healthcare, education, financial and investment services, trading and manufacturing, building materials, quarrying, Real Estate Investment Trust (REIT) and digital.

In all that we do, we are driven by our core values of Integrity, Humility and Excellence.

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