Employee Relations Manager

Advanced Micro Devices; Penang; On-site; MYR 235,386 - 313,848; Full time

Benefits offered by this job

Competitive salary

Health insurance

Flexible work hours

Job summary

A leading global technology company in Penang is seeking an Employee Relations Manager to manage complex investigations and enhance HR workflows. The role requires in-depth knowledge of Southeast Asian labor laws and excellent communication skills. Candidates should have strong analytical skills and the ability to handle sensitive employee situations. Join a diverse team dedicated to fostering an inclusive workplace while supporting compliance and improving employee experiences.

Qualifications

• Experience leading investigations in employee relations.
• Strong knowledge of labor laws in Southeast Asia.
• Exceptional communication and report writing skills.

Responsibilities

• Manage complex employee relations investigations.
• Articulate local laws and guide leadership on compliance.
• Improve employee experience in HR lifecycle functions.

Skills

Emotional Intelligence

Analytical skills

Communication

Problem-solving skills

Conflict management

Education

Bachelor's degree in Human Resources

Employment Law degree

Tools

ServiceNow

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.

Together, we advance your career.

THE ROLE

AMD’s Human Resources team is seeking an Employee Relations Manager—an insightful, adaptable, and technically proficient individual. This crucial role involves direct interactions with employees, managers, country leaders, conducting complex investigations, managing performance-related cases, misconduct cases, providing strategic direction on ER matters to leaders, consulting managers on handling complex employee situations, interpreting the employment laws of the country. This role is responsible for significantly enhancing our HR systems and workflows. Your efforts will align with legal, industry, and best practices, supporting our commitment to a diverse and inclusive workplace and impacting our corporate culture and operational efficiency.

THE PERSON

We are looking for a dynamic individual who combines deep professional knowledge with a proactive, engaging demeanor. You should excel in both technical and strategic domains, with emotional intelligence and strong communication skills, capable of thriving in a multifaceted environment.

KEY QUALITIES

• Emotional Intelligence: Manages sensitive situations with professionalism, confidentiality, and empathy.
• Analytical and Meticulous: Conducts precise investigations and translates complex data into actionable insights.
• Strategically and Technically Savvy: Optimizes HR systems like ServiceNow, enhancing operational efficiency.
• Initiative-taking Communicator: Maintains open communication, keeping stakeholders well-informed.

KEY RESPONSIBILITIES

• Manage complex employee relations investigations with limited supervision, honoring confidentiality, neutrality, fairness, unbiasedness and exercising best workplace investigation practices. Handle allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across regions like Southeast Asia locations—Singapore, Malaysia, Japan, Australia, and Japan. Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way. Identify and assess the scale and scope of alleged or confirmed conduct that is deemed inappropriate, impermissible, or unacceptable. Partner with legal counsel as needed. Follow thorough investigations through resolution. Maintain accurate files, documentation, and follow-up.
• Effectively handle employee relations issues and concerns, minimizing corporate risk and improving employee experience.
• Exhibit strong professional judgment, emotional intelligence, and collaborate across functions and regions; communicate effectively with cross-functional partners in HR, Legal, HR Ops, TA, TR, Govt Relations and the business.
• Articulate country local laws and provide guidance to the leadership team for any labor compliance and law regulation changes. Serve as SPOC to APJ leadership for strategic ER advice, consult difficult employee conversations, support ER conflict resolution.
• Partner and assist the Corporate Investigations team for conducting local employee investigations.
• Work collaboratively on employee relations matters such as corrective actions including warnings or performance improvement plans.
• Review policy and enhance it periodically evaluating the risks; work with legal advisors to ensure compliance to and understanding legislation.
• Proactively lead the delivery and deployment of new ER practices and review/redefine existing ones.
• Support all labor compliance activities/audits and state laws.
• Ensure continuous improvement by identifying gaps, proposing, and implementing changes and innovative solutions. Develop metrics and leverage analytics to track progress of ER programs and create comprehensive review decks for Leadership team.
• Build and maintain online repository of knowledge updates best practices for easy access and retrieval.
• Improve employee experience in all HR life cycle functions.
• Participate in the development and delivery of management training programs designed to advance the employee relations skills of people managers. Facilitate training to build employee relations skills among people managers.
• Assist with ad-hoc employee relations and HR department projects.
• Make suggestions to leaders and HR Business Partners on employee engagement, policy or process improvements based on trends and risks.

PREFERRED EXPERIENCE

• Strong ER experience leading investigations and consulting on Southeast Asia employee relations matters with strong investigation experience, vast knowledge across HR functions with focus on employee relations—conflict management, harassment, retaliation, performance management, favoritism. Strong knowledge of labor laws and compliance across Southeast Asian countries, Australia, and Japan.
• Exceptional communication skills, case documentation and report writing skills, executive leadership presentation and relationship development skills.
• Ability to work through ambiguity, think creatively, be flexible and roll-up your sleeves.
• Strong problem-solving skills, analytical skills with ability to determine the root cause of issues with a growth mindset to constant learning and re-learning.
• Demonstrated ability to assume sole and independent responsibility for projects.
• Highly collaborative and able to work both within and across teams globally.
• Experience in a high growth, fast-paced matrix environment.
• Professional, confident manner, poised and articulate demeanor.
• Ability to work effectively with a wide array of personality types and all job levels.
• Demonstrated history of exemplary ethics and integrity, including ability to handle and maintain confidential information.
• Active commitment to the identification and appropriate resolution of all business issues, whether rooted in business problems or pure compliance concerns.
• Ability to exercise discretion related to sensitive employee matters.
• A culture champion, promoting company values to drive decision making.

ACADEMIC CREDENTIALS

• Bachelor’s degree specialized in Human Resources.
• Employment Law degree is added advantage.
• Degree/Certification in Employment Acts, Industrial Relations, Counseling and Coaching.

LOCATION

Penang - Malaysia

EMPLOYMENT TYPE

#LI-JV1

#LI-Hybrid

BENEFITS

Benefits offered are described: AMD benefits at a glance.

EEO STATEMENT

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.