Manager, Credit Administration

Hong Leong Bank; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hong Leong Bank is seeking a dedicated Manager for its Wholesale Credit Operations team. This role involves overseeing the credit operation's efficiency and compliance, managing loan documentation, and collaborating with solicitors. Ideal candidates will possess strong communication skills and significant credit documentation experience, contributing to enhancing customer experiences and operational excellence.

Qualifications

• Malaysian citizen.
• 3 years and above credit documentation experience.
• Excellent spoken and written English communication skills.

Responsibilities

• Oversee day-to-day operation of Wholesale Credit Operation Center.
• Responsible for loan documentation and disbursements.
• Ensure compliance with internal and regulatory requirements.

Skills

Microsoft Office

Interpersonal Skills

Communication

Education

Bachelor's Degree or equivalent

Job description

Manager, Credit Administration page is loaded

Manager, Credit Administration

Apply locations PJC-PJ City HLT-Hong Leong Tower time type Full time posted on Posted Yesterday job requisition id JR0000013493

If you are looking to excel and make a difference, take a closer look at us…

We are seeking a talented Manager to lead our Wholesale Credit Operations team. As the Manager, you will be responsible for overseeing the day-to-day operation of our Wholesale Credit Operation Center, ensuring the effectiveness and efficiency of the center to meet departmental KRA, while ensuring compliance to internal and external policies/guidelines. You will be expected to continuously identify any gaps and highlight them to HQ for improvement. This role reports to the team lead and the successful candidates will be based in PJ City or Damansara City office.

Functional

• Responsible for loan documentation and disbursements. Monitor and ensure deliverables are achieved within set standard.
• Liaison with solicitor/valuer and ARM to ensure documentations are in order /perfected in accordance with internal policies and in line with regulatory and legal requirements. Alert management if there are issues of concern which requires further attention.
• Responsible for the accuracy of data creation/maintenance for accounts under his/her portfolio.
• Ensure compliance to internal guideline & procedures for timely monitoring and tracking of all pre and post disbursement conditions imposed.
• Monitor and follow up on security documents
• Attend to customer’s request/issues, resolve and respond to it effectively.
• Assist in preparation of management /ad-hoc reports

Managerial

• Collaborate with team to ensure timely disbursement of loans and managing customer expectations for both internal and external customers to promote good customer experience.

Organizational (organizational responsibilities)

• To maintain proper records and audit trails for all work related matters, source documents, manuals and to ensure not placing the Bank in any compromising situation.
• To maintain confidentiality of all information relating to the Bank, its business and its customer from unauthorized parties (if any).

Job Requirements: Education/Qualification

• Malaysian citizen
• Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree holder or equivalent.
• 3 years and above credit documentation experience

Experience & Skillsets

• PC literate and proficient in Microsoft Office applications such as MS Word, Excel and MS Powerpoint
• Excellent spoken and written English communication skills
• Strong interpersonal skills and able to work independently

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

About Us

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.

HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.