Manager, Concourse

Guardian Health & Beauty; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading health and beauty chain seeks a Manager, Concourse to drive business direction for events and activations. This role involves stakeholder management, event planning, and cross-functional collaboration. Ideal candidates will have strong experience in event management and retail operations, showcasing leadership and negotiation skills.

Qualifications

• Minimum 5 years of experience in event management or retail operations.
• Proven leadership and coordination skills.
• High level of confidentiality in handling contracts and P&L.

Responsibilities

• Drive and lead business direction for concourse events.
• Manage negotiations with landlords for event spaces.
• Coordinate discussions with internal teams for seamless executions.

Skills

Event planning

Vendor negotiation

Mall liaison

Leadership

Collaboration

Detail-oriented

Education

Diploma or Degree in Marketing, Business, or relevant field

Job description

Add expected salary to your profile for insights

Is this your next challenge as a Manager, Concourse?

Business Planning & Strategy

Drive, plan, and lead the overall business direction for concourse events and activations to achieve targeted budgets and KPIs.

Stakeholder & Landlord Management

Manage negotiations with mall landlords and external partners; maintain strong professional relationships to secure prime event spaces.

Ensure all site approvals are obtained on time and meet the company’s location and timing criteria.

Cross-Functional Collaboration

Lead and coordinate discussions with internal stakeholders (Commercial, Marketing, and Design teams) and external suppliers for seamless event execution.

Review and sign contracts with malls and vendors.

Review event quotations and secure necessary internal approvals (e.g., EDC).

Track event P&L and ensure overall profitability.

Event Execution & Support

Prepare selling kits and onboard suppliers effectively.

Brief the design team on event layouts and conduct sanity checks.

Review the order list (OL) and product allocation lists.

Lead marketing communications and promotional planning for events.

Conduct pre-event briefings with suppliers and store teams.

Provide on-ground support during events and conduct regular site visits.

Post-Event Management

Oversee post-event stocktake and ensure timely inventory reconciliation and reporting.

Admin & Finance:

Manage backdated income tracking and ensure timely submission and follow-up of EDC (Event Development Cost) claims.

Do you have experience in Concourse?

Diploma or Degree in Marketing, Business, or a relevant field.

Minimum 5 years of experience in event management or retail operations, preferably in concourse/atrium activations.

Strong in event planning, vendor negotiation, and mall liaison.

Proven leadership, collaboration, and coordination skills.

High level of confidentiality in handling contracts, documentation, and P&L.

Proactive, hands-on, and detail-oriented in execution.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years of retail management experience do you have? How much notice are you required to give your current employer? How many years' experience do you have in event management?

Retail & Consumer Products More than 10,000 employees

guardian is Malaysia’s leading health, beauty, and personal care chain, trusted by customers for offering high-quality products at great value. Over five decades of commitment and service have solidified this trust, beginning with the very first guardian store, a modest 200 square feet at The Weld, Kuala Lumpur, 57 years ago.Today, guardian operates more than 600 stores across high streets, popular shopping malls, and through our e-commerce platform. guardian is now part of the DFI Retail Group, a leading pan-Asian retailer with operations in Malaysia, Brunei, Singapore, Indonesia, Vietnam, and Cambodia.

guardian is Malaysia’s leading health, beauty, and personal care chain, trusted by customers for offering high-quality products at great value. Over five decades of commitment and service have solidified this trust, beginning with the very first guardian store, a modest 200 square feet at The Weld, Kuala Lumpur, 57 years ago.Today, guardian operates more than 600 stores across high streets, popular shopping malls, and through our e-commerce platform. guardian is now part of the DFI Retail Group, a leading pan-Asian retailer with operations in Malaysia, Brunei, Singapore, Indonesia, Vietnam, and Cambodia.

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