Manager, Cloud Operations (Linux)

AIA; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

AIA in Malaysia is seeking a Manager of Cloud Operations (Linux) to lead the Linux platform operations across the group, focusing on Azure-based services. You will drive availability, scalability, and resilience with 24/7 support, and guide modernization initiatives while enforcing enterprise governance and security controls.

As a technical leader, you will champion automation, perform RCA on incidents, and collaborate with engineering and security teams to shape reliable platform patterns that

Qualifications

• Experience managing Linux-based platform operations.
• Familiarity with enterprise cloud platforms, especially Azure.
• Ability to drive incident resolution and RCA with preventive solutions.
• Experience with automation and configuration management.
• Knowledge of governance, security controls, and compliance.

Responsibilities

• Lead Linux platform operations, ensuring availability, scalability, and resilience.
• Drive day-to-day service management, including 24/7 support, ensuring service stability.
• Lead incident resolution and RCA, implementing preventive and automated solutions.
• Provide advisory on Linux platform adoption, guiding infrastructure and platform design.
• Drive workload modernization advisory, recommending cloud-based infrastructure and platform patterns.
• Enable onboarding to Linux platform services, ensuring platform readiness and alignment with enterprise standards.
• Define and enforce governance, standards, and security controls across Linux environments.
• Drive automation, configuration management, and observability, improving efficiency and performance.
• Provide technical leadership, supporting collaboration, knowledge sharing, and continuous platform improvement.

Skills

Linux administration

Azure cloud platform

Incident & problem management

Automation & scripting

Observability & performance tuning

Security governance & controls

Job description

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The Manager of Cloud Operations (Linux) is responsible for leading the delivery and continuous improvement of Linux-based platform services across AIA business units, leveraging AIA’s enterprise cloud platform, primarily on Microsoft Azure. This role drives operational excellence across day-to-day service operations, including incident, change, request, and problem management, ensuring platform reliability, scalability, and resilience. It focuses on the design, optimization, and governance of Linux platform services through advanced administration, automation, and performance tuning. The role also contributes to workload modernization initiatives by promoting best practices, guiding platform and infrastructure design decisions, and enhancing platform capabilities in alignment with enterprise standards.

• Lead Linux platform operations, ensuring availability, scalability, and resilience
• Drive day-to-day service management, including 24/7 support, ensuring service stability
• Lead incident resolution and RCA, implementing preventive and automated solutions
• Provide advisory on Linux platform adoption, guiding infrastructure and platform design
• Drive workload modernization advisory, recommending cloud-based infrastructure and platform patterns
• Enable onboarding to Linux platform services, ensuring platform readiness and alignment with enterprise standards
• Define and enforce governance, standards, and security controls across Linux environments
• Drive automation, configuration management, and observability, improving efficiency and performance
• Provide technical leadership, supporting collaboration, knowledge sharing, and continuous platform improvement

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

"Better" starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what "better" looks like. View our AIA LinkedIn page Bring your difference to AIA