Manager, Business Support (HR, Finance & Admin)

Pentas Flora Management Services Sdn Bhd; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A management services company in Johor Bahru is seeking a Manager for Business Support in HR, Finance & Admin. The role focuses on providing administrative and operational support, ensuring compliance and efficiency in workflows. Candidates should have a Bachelor’s degree and at least 5 years of experience, preferably in an industrial setting. Proficiency in Microsoft Office and effective communication skills, including Mandarin, are advantageous.

Benefits

Medical

Miscellaneous allowance

Dental

Parking

Staff hostel

Meals & Refreshments

S&H Insurance

Qualifications

• Minimum 5 years of experience in administrative or operational support roles.
• Strong understanding of reporting and compliance tracking.
• Ability to handle multiple administrative functions under tight deadlines.

Responsibilities

• Manage documentation and operational files.
• Track attendance and duty rosters.
• Prepare and submit accounting data.
• Generate monthly performance reports.
• Coordinate with internal departments for operational needs.
• Monitor inventory levels of office supplies.

Skills

Proficiency in Microsoft Office

Strong documentation understanding

Effective communication in Mandarin

Attention to detail

Education

Bachelor’s degree in Business Administration or related field

Tools

Data management tools

Job description

Manager, Business Support (HR, Finance & Admin)

As Business Support Manager, the primary role is to provide administrative and operational support to the Branch Operations. This includes managing documentation, updating attendance and duty rosters, handling accounting data, assisting with overtime (OT) submissions, preparing monthly reports and coordinating with internal departments. The role also supports the Branch in ensuring smooth workflows, compliance, and operational efficiency.

JOB DESCRIPTION

• Maintain and organize all departmental documents, including compliance records, ISO documentation, and operational files.
• Track and update staff attendance and duty rosters, ensuring records are accurate and up-to-date.
• Prepare and submit accounting data, including invoices, payment records, and expense tracking.
• Support OT key‑in processes, verifying data and submitting records for approval.
• Assist the Operation with administrative and reporting tasks to streamline operations.
• Prepare and compile monthly reports for submission to the Department Head, including performance updates and compliance records.
• Coordinate and liaise with internal departments, including HR, Finance, and Procurement, to facilitate operational and administrative needs.
• Handle scheduling of meetings, minutes preparation, and document distribution for team discussions and reviews.
• Monitor inventory levels of office supplies, PPE, and other operational materials, ensuring timely requisitions.
• Assist in planning and organizing departmental activities, including staff meetings, audits, and training sessions.
• Maintain and track departmental KPIs and performance metrics, generating insights for improvement opportunities.
• Support audit and compliance processes, ensuring all required documentation is readily available and up to date.
• Provide general administrative support, such as filing, data entry, and correspondence.
• Assist in drafting SOPs and workflows to improve administrative processes and operational efficiency.
• Perform other tasks and responsibilities as assigned by the Department Head or management.

JOB REQUIREMENT

• Candidate must possess at least a Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 5 years of experience in administrative or operational support roles, preferably in an industrial or waste management environment. Candidate as Office Manager are welcome to apply.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and data management tools.
• Strong understanding of reporting, documentation, and compliance tracking.
• Ability to manage multiple administrative functions and maintain accurate records.
• Knowledge of ISO standards and compliance practices is an advantage.
• Ability to work under tight deadlines and handle urgent operational needs.
• High attention to detail and professionalism.
• Able to communicate effectively in Mandarin is an added advantage as this role may require to liaise with Mandarin‑speaking stakeholders.

APPLICATION QUESTIONS

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Business Support Manager?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

Perks and benefits: Medical, Miscellaneous allowance, Dental, Parking, Staff hostel, Meals & Refreshments, S&H Insurance