Overview
As a Store Manager, you will be responsible for overseeing the entire operations of our bingsu store and ensuring smooth, efficient, and customer-focused service. You will lead, train, and motivate the team to deliver excellent hospitality while maintaining high standards of quality and cleanliness.
Key Responsibilities
- Manage daily store operations, including staff supervision and shift scheduling
- Ensure excellent customer service and handle feedback professionally
- Monitor stock levels, place orders, and control inventory
- Prepare and serve beverages (coffee and specialty drinks) with strong barista skills, ensuring consistency in taste and quality
- Train, guide, and motivate staff to achieve performance goals
- Maintain store cleanliness, safety, and hygiene standards
- Drive sales performance and suggest improvements for growth
- Prepare daily/weekly reports on operations and performance
- Ensure compliance with company policies and SOPs
What We’re Looking For
- Strong leadership and communication skills
- Experience in F&B/retail management
- Problem-solving mindset, reliable, and hands-on
- Passion for customer service and team building
Barista
Job Summary: We are looking for a passionate and skilled Barista to prepare and serve high-quality coffee and specialty drinks for our bingsu café. You will play a key role in delivering excellent customer service while maintaining consistency and quality in every beverage.
Key Responsibilities:
- Prepare coffee and specialty drinks according to standard recipes
- Serve drinks and desserts to customers promptly and professionally
- Maintain cleanliness and organization of the café and barista station
- Assist in inventory management and stock monitoring
- Provide friendly, attentive service and handle customer inquiries
- Follow health, safety, and hygiene standards
Requirements:
- Previous barista experience preferred but not mandatory
- Passion for coffee, beverages, and customer service
- Team player with good communication skills
- Able to work in a fast-paced environment
- Training provided
- Opportunity to learn new skills and grow within the company
- Staff meals included
Kitchen Crew
Job Summary: We are seeking motivated Kitchen Crew members to assist in the preparation of bingsu, desserts, and other café items. You will ensure the kitchen operates efficiently and maintains the highest standards of cleanliness and quality.
Key Responsibilities:
- Prepare desserts and café items according to recipes and standards
- Assist in portioning, plating, and presentation
- Maintain cleanliness and hygiene in the kitchen
- Monitor ingredient stock levels and assist in inventory management
- Follow safety and food handling procedures
Requirements:
- Experience in F&B is an advantage but not required
- Attention to detail and willingness to learn
- Team-oriented and reliable
- Able to work flexible shifts, including weekends and evenings
- Training provided
- Staff meals included
Benefits and Additional Information
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