Manager, B2B (Strategic Account)

Ninja Van; Subang Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading logistics company in Subang Jaya seeks a motivated Sales Professional to drive new business acquisition and maintain client relationships. The ideal candidate has a proven sales track record, strong negotiation skills, and a bachelor's degree. Responsibilities include identifying new market opportunities, ensuring customer satisfaction, and collaborating with teams to optimize processes. Fluency in English and Bahasa Malaysia is required.

Qualifications

• Proven track record in sales, business development, or account management.
• Strong negotiation and closing skills with a passion for hitting and exceeding targets.
• 4 to 5 years of experience in sales, preferably in the domestic express parcels transportation or service industry.

Responsibilities

• Identify and pursue new business opportunities.
• Act as a trusted advisor to clients and provide exceptional customer service.
• Collaborate with internal teams to streamline lead management.

Skills

Sales expertise

Negotiation skills

Relationship building

Market analysis

Customer service

Education

Bachelor's degree

Job description

Responsibilities

• New Business Acquisition & Sales Growth: Identify and pursue new business opportunities, proactively engaging potential clients.
• Drive lead generation and qualification through strategic outreach and follow-ups.
• Convert high-potential prospects into long-term revenue-generating accounts. Implement effective sales strategies to capture competitor business and expand market share.
• Conduct client meetings, sales presentations, and networking events to build strong relationships. Evaluate customer needs, develop tailored proposals, and negotiate contracts to secure new business. Maintain a structured and rigorous follow-up process to engage key decision-makers.
• Collaborate with internal teams to streamline lead management and conversion efforts.

• Customer Relationship Management & Retention
• Act as a trusted advisor to clients, providing exceptional customer service to ensure satisfaction.
• Work closely with cross-functional teams to address client concerns and deliver seamless solutions.
• Serve as the primary point of contact for all customer inquiries, ensuring timely resolution of issues.
• Foster long-term partnerships by continuously identifying opportunities for upselling and cross-selling.

Qualifications

• Proven track record in sales, business development, or account management.
• Strong negotiation and closing skills with a passion for hitting and exceeding targets.
• Ability to identify market trends, competitor activities, and sales opportunities.
• Excellent communication and relationship-building skills.
• Self-motivated, goal-oriented, and able to work independently in a high-pressure environment.
• 4 to 5 years of experience in sales, preferably in the domestic express parcels transportation or service industry. A progressive and proven track record of sales success.
• Demonstrated customer service experience and excellent negotiation skills.
• Experience of logistics sales preferred
• Bachelor's degree is a must
• Excellent communication skills, spoken and written English and Bahasa Malaysia